McPeeks Chrysler Dodge Jeep Ram of Anaheim

Brought my wrangler in for an oil change and the damaged the front fender. Reached out to the service manager multiple times and no response. Will not being going back to their dealer and do not recommend them. Inside rear door molding was also not clipping in. They attempted to repair it 4x, now the rear front and side molding is falling off and i was told its a jeep, its suppose to come apart.

Jorge was terrible after having our pacifica in the shop for months we took it on road trip only to have the red turtle of death come up again when we reached out to him to have it fixed for real and he did not respond we expressed our frustration in a survey response he finally responded and basically told us to pund sand. It was the worst customer service.

Today, I had my Jeep serviced at McPeeks for an oil change and brake inspection. I have to say that my experience was wonderful! Upon arrival, Enrique warmly greeted me, and literally within seconds had my vehicle in the hands of the technicians. In my humble opinion, Enrique is the absolute Best! He is kind, professional, knowledgeable, and respectful of the customer’s time. He gives his word and he stands on business, and that is admirable! I was pleasantly surprised by the speed with which they were working collaboratively to handle my concerns! I am happy to say that my entire wait time was only an hour, and I was back home quicker than I could have ever imagined! “Shout Out” to Enrique and all the great people at McPeeks for handling your business the way you do. I highly recommend McPeeks to anyone who owns a Jeep, Dodge, Chrysler or Ram! If you pay them a visit, they will get you right! Keep up the OUTSTANDING WORK GUYS!!!