Red River Dodge Chrysler Jeep RAM in Heber Springs including address, phone, dealer reviews, directions, a map, inventory and more

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1060 Heber Springs Rd S
Heber Springs, AR 72543

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Sales: 888-578-3605

Used Cars: 888-363-7008

Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 6:30pm
Tue 8:00am – 6:30pm
Wed 8:00am – 6:30pm
Thu 8:00am – 6:30pm
Fri 8:00am – 6:30pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 8:00am – 5:00pm
Tue 8:00am – 5:00pm
Wed 8:00am – 5:00pm
Thu 8:00am – 5:00pm
Fri 8:00am – 5:00pm
Sat 8:00am – 2:00pm

Reviews of Red River Dodge Chrysler Jeep RAM

Overall Rating:

3.5 (out of 5)

61% recommend this dealer

43 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

10/10 Don't Recommend

Reviewed by LD from Rose Bud, Arkansas April 11, 2022

Worst customer service in Arkansas. Please save yourself and go anywhere else. Wasted two whole days trying to get financed. Received a text the next day from their sales rep that they found me what I wanted. Called him back to find out it was in error he found that for a different guy. My parents bought a pre-owned truck from them needed to change a tire and found out it didn't have a jack or tool for removing the locking nut. Doesn't even have the tool to lower the spare! Went to the service department and they refused to make it right. They spent 3 hours trying to replace 4 locking nuts with regular lug nuts only to tell us they don't have any that will fit and nobody in town has them. It would take a week for them to get any in. We told them to just leave them off so if we got a flat we could change it and they tried to keep our locking nuts. We had to make the service tech go back and get them. Went to the Auto Zone in town immediately after and bought the tool to remove them and replacement nuts. Still no way to get the spare down so I hope they don't get a flat on the side of the road.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

5.0 (out of 5)

Excellent staff!!

Reviewed by Lee Ann Roman from Millington TN March 16, 2022

The sales staff are great they worked very hard for us to get the finance the way we needed it. James Norman is my salesman And Dillon did the finance. Not only did they get us a great deal on or 2022 Ram 2500 Larime truck they brought it right to my house the same day. CANT BEAT THAT!

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

WOW!!

Reviewed by Monica from Conway, ArFebruary 10, 2022

We traded my 4 runner in for a 2021 Jeep Grand Cherokee Limited. The finance company had a hiccup but that is NOT any reflection of the dealership. In fact, Matt, the finance man who helped us was able to get it resolved at a rate of only 0.9%!! I started working with a young man named Josh ( super sweet and professional) and was actually turned over to Kyle ( Josh had drill- Thank you for service BTW) Kyle was fantastic! Stuck with me and my 900 questions/ text... I can be extra but he was a super trooper! LOL Once we got to the dealership to sign, the entire staff was welcoming and very polite. I HIGHLY RECOMMEND THIS DEALERSHIP AND KYLE!!!

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

About Red River Dodge Chrysler Jeep RAM

At Red River we enjoy the challenge of meeting and exceeding your highest expectations every time. Our dealership is not just a new Chrysler Dodge Jeep and RAM car dealer or used car dealer but a full service dealership. Our staff is amongst the best around offering experience and expertise that brings people from Tennessee Oklahoma Mississippi Texas Louisiana even as far as Toronto Canada or most recently South Korea back time and time again. We have a large selection of new Chrysler Jeep RAM and Dodge models as well as quality used cars trucks and SUVs.

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