Superior Dodge Chrysler Jeep Ram of Conway

We went to this dealership in last several days.We worked the young front end sales person Nick, but throughout this experience none (zero) manager even came to say hello. We just moved to Conway and we really wanted to give business to local community, but zero effort from them. First to reserve a 2022 Jeep Cherokee WK, this guy Nick went back and forth and then said at 430 PM that he can take our 1000$ to reserve a car which is in transit. Then when we went there again to check Wagoneer, he came back and send this manager name: “Courtney Guy” ( we never met him and he never even bother to stop by and say hello). So his manager said to pay 5000$ on top of MSRP on series 2 Wagoneer, and mind you we really wanted to close the deal the same day. So we took our business same day to Campbell worked with David Wheeler , came back with Wagoneer series 2 with even less than MSRP. Really sad with our first Conway, AR dealership experience. But good thing is rest of the community at Conway even people at Crane are awesome.

After having a horrible experience with Riser Dodge in Hot Springs, Arkansas, I took my new truck to Superior Dodge in Conway, Arkansas. They completed warranty work quickly and I was on the road after 60 days in the shop. Riser Dodge let my truck sit for 35 days and tried to get away with stealing parts needed for the repair, Dodge Corporate got involved and made Riser Dodge give the other dealership the parts that were ordered specifically for my truck. In the future I’m taking my truck to Superior. Great folks! Tell my friend Phillip Gavin hello when you get there!

This business was awesome!! I drove 3 hours from Bossier City, Louisiana to get the car I wanted. It was well equipped and reasonably priced and was just what I was looking for!! I now have my dream car thanks to a great deal from Superior. My hats off to Kim Simms and Robby (don’t remember his last name, sorry :( ) For making this possible.