Greenway Chrysler Dodge Jeep RAM of Florence

Great customer service! Everyone was really patient and helpful. Ms. Fonda was super sweet and checked on things and Jon helped me find the right vehicle.

I had a very disappointing experience. After communicating with Jennifer Armstrong at great lengths (email, text, & on the phone), I was absolutely shocked when I arrived at the dealership. After a two hour drive, and being told there would be "no surprises", the vehicle is in poor condition. I specifically asked about smell (which was fine), dents, dings, scratches, imperfections. There were plenty on the exterior (broken taillight, crack in the windshield, several cracks in the grill, scratch on the hood & a door, all the way to the metal, plus many scratches all over the vehicle, a prominent ding. The interior was nice. The young sales guy wasn't saying the right things to help the situation. He could use more training. When he got a boss, trying to find out his name, he was honest and said the vehicle should have never been put on the lot in the condition it was in. We appreciated the honesty. After all the conversations with Ms. Armstrong, I was willing to give up a day of my life, drag my father on a 4.5 hour round trip, leave my husband at home after having chemo this week, waste a tremendous amount of gas, I go home empty-handed. Just such a disappointment. I had my car title in hand, ready to trade, and drive off with my new-to-me vehicle. Could not be more frustrated and disappointed in the dealership. I don't recommend them. :(. I hope they get the vehicle the repairs it needs to justify the cost. Maybe this was an isolated event, but it should have never ever happened. :(

Had a great experience. Purchasing my new car at greenway Chrysler Dodge Jeep ram of Florence. If you’re in the search for a new car, go see David Mayfield had a great experience. Will be back to purchase another on from him soon