University Chrysler Dodge Jeep Ram in Anniston including address, phone, dealer reviews, directions, a map, inventory and more

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1229 Quintard Ave
Anniston, AL 36201

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Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 7:00pm
Tue 8:30am – 7:00pm
Wed 8:30am – 7:00pm
Thu 8:30am – 7:00pm
Fri 8:30am – 7:00pm
Sat 8:30am – 7:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 1:00pm

Reviews of University Chrysler Dodge Jeep Ram

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

4.1 (out of 5)

19 out of 24 people said they would recommend this dealer

1 (out of 5)

Do not waste ur money or energy

Reviewed by Danya J in TennesseeApril 16, 2021

I bought a new car on Feb 5th. Prior to delivery i had asked for my paperwork be sent so I could go over it before hand. Purchase cost, etc. I get a notifications l, they're on the way. I called and said hwy I needy paperwork! I was told they would send it right now, so sorry. In the same convo, Elizabeth said, I can look ot over when I get there. The dealership delivered the car. I was rushed to sign documents. When they left they didn't leave me a temp tag to drivers with. Meanwhile i still don't have copies of the papers I just signed. I let them know I didn't have a tag, they overnighted one. Still didnt have ANY papers at that point. I received an email with the paperwork finally like the next day. I was told I'd get hard copies in the mail. I called numerous times and was told they'd be sent. The week before my tags were set to expire I called 3 times was adv they'd be overnighted they never were. Finally they over nighted them to the tag place with the check to pay for my tags. Check was over 1700. 00 short. I called and spoke with Jeff Burt who claims to want to know if a customer isn't happy per his email... He proceeded to tall me that one could be printed my papers off. Beside the point. I told him my tags are now expired and they didn't send enuf money for my tags. He told me he didnt know what to tell me about my tags being expired. He said they're out of temp tags so he wasn't sending me one and he would do some calculations. I called back the next day, he says he made a mistake and will send 1599.00. This is STILL not the complete amount needed per the clerks paper. I had her write it all out and I had sent it to him. He said it'd be there by that Friday. I called back again and talked to Jonathan Harris. He sent me a temp tag NDA. He also said he'd talk to Jeff Burt that this has happened before. Finally he says that all they're sending is the 1599. 00. I adv that they hadn't even sent that yet bc it was the next week and Jeff Burt had said it'd be here by the previous Friday. They mailed the check, It arrived. I am still in debt to pay for my tags that should've have been calculated into the purchase price! 253.80. My suggestion is DO NOT BUY FROM ANNISTON UNIVERSITY DODGE IN ALABAMA. They're crooks, they refuse to make their errors right and what should be a joyous occasion of a new car has been a COMPLETE NIGHTMARE. I hope I can save some people the hassle I have had to endure.

Customer Service 1

Buying Process 1

Quality of Repair N/A

Overall Facilities N/A

Maximum rating = 5

1 (out of 5)

horrible!

Reviewed by starr in louisville kyJuly 21, 2020

i had a preapproval from capital one, i gave him my information so he could check my preapproval. My credit was ran to see if they could give me a better deal. I TOLD HIM DONT RUN MY CREDIT, he did anyway. i texted him no reply. i showed up at the lot only to know they sold the car (no big deal) this lots communication is horrible!

Customer Service 1

Buying Process 1

Quality of Repair 1

Overall Facilities 1

Maximum rating = 5

5 (out of 5)

GREAT EXPERIENCE

Reviewed by Bradley W. in Weaver, ALJune 11, 2016

My wife and I have both within the past 2 months bought a Dodge Journey from Trooper. He got us 2 great cars for a great price. Will definitely recommend Trooper to anyone looking for a car!

Customer Service 5

Buying Process 5

Quality of Repair 5

Overall Facilities 5

Maximum rating = 5

About University Chrysler Dodge Jeep Ram

University Chrysler Dodge Jeep, in Anniston AL, thrives on helping people like you find their next new Charger, 1500, 200, Wrangler or Journey. Of course, we don't stop at simply helping you decide which model you'd like. We also have dedicated auto financing experts on site to help you make your dream car part of your everyday routine.

Looking for a used car in the Anniston, Oxford, Pell City, Talladega, and Gadsden area? We carry a wide range of well-maintained used Chrysler, Dodge, Jeep and RAM models, as well as top picks from other automakers.

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