9800 Research Blvd
Austin, TX 78759

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Sales: 512-877-7364

Used Cars: 888-218-8079

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 5:00pm

Reviews of Porsche Austin

Overall Rating:

2.3 (out of 5)

71% recommend this dealer

154 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

2.0 (out of 5)

Was interested in a used Panamera.

Reviewed by BrianDecember 06, 2023

Was interested in a used Panamera. When I inquired, they said the car needs to go through an inspection but is ok to test drive, look at, etc. When I arrived, there was some party going on, no parking or anything, then was advised that I would need to come back to drive it because there were concerns about the brakes or something. It seemed like a line of xx as the sales guy was working with another customer at the same time, plus they had this party going on and probably didn't want customers to interfere. Anyway, I was contacted and advised I wasn't interested. I was contacted again and said they were certifying it, and I should make an offer after I advised it was overpriced. I was then advised they were doing $8K of work. Low and behold, they were INCREASING the price of the car, so clearly they want me to foot the bill for stuff they probably are not even doing or have overstated the repair price. Why would someone pay more after they already said it was overpriced. So weird..... Overall the sales person was nice, but stay away from this dealership's shenanigans.

  • Does not recommend this dealer
  • Shopped for a used car

Overall Experience 2

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

First off, I would not trust a word from the Pre-Owned

Reviewed by CPOCayenneLeakingJune 16, 2023

First off, I would not trust a word from the Pre-Owned Director, Ish Chowdhury. After three years, they still owe me money from damages due to their negligence. The CPO Cayenne I purchased never should have been CPO'd. They're very friendly until after you buy the car. Then they'll ghost you if you're not local to Austin, TX or out-of-state. I bought a used CPO Cayenne from Porsche Austin sight unseen in July 2020. Paid for the vehicle to be delivered via enclosed trailer. The delivery driver took so many photos of scratches in the paint and dings on the window trim the sales person never notified me about. First 4 hours owning the car after it was delivered, it started to heavy downpour. I was driving and water leaked into the headliner, down the A pillar, and on to my foot. The headliner was completely ruined. Lucky I was next to Porsche of Rockville. A technician took apart the headliner and told me NONE of the roof drain plugs were connected. Porsche Austin agreed to pay for damages for a new headliner, but after two years I have not received a check. Porsche North America customer service also has been involved and even they can barely reach anyone to talk to at this dealership. I would take your money else where.

  • Does not recommend this dealer
  • Shopped for a used car

Dealer Response

Hello, We take your feedback seriously, and I would like to discuss your concerns regarding your experiences here at Porsche Austin and the reimbursement you have mentioned. Please send me an email with your preferred contact information to discuss this further. Thank you, Porsche Austin Christian Ames General Sales Manager 512-371-1155

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

I won the lottery

Reviewed by Lakita Lee from Little elm txMarch 28, 2023

Miss Karla of Porsche was a beautiful person made my car experience like a dream. It was like I won the lottery. Thanks for everything

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Thank you, Lakita, for your 5-star rating and review. It was our Sales Teams pleasure to do business with you here at Porsche Austin. Have a wonderful day.

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

About Porsche Austin

The best selection of Porsche vehicles in Austin Texas. Whether you are looking for a new or used vehicle we've got you covered and if we don't have it we will find it for you.

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