865 E Stone Dr
Kingsport, TN 37660
Sales: 888-269-3039
Used Cars: 888-269-1251
Sales Department
| Sun | Closed |
| Mon | 8:30am – 6:00pm |
| Tue | 8:30am – 6:00pm |
| Wed | 8:30am – 6:00pm |
| Thu | 8:30am – 6:00pm |
| Fri | 8:30am – 6:00pm |
| Sat | 9:00am – 5:00pm |
Service Department
| Sun | Closed |
| Mon | 7:30am – 6:00pm |
| Tue | 7:30am – 6:00pm |
| Wed | 7:30am – 6:00pm |
| Thu | 7:30am – 6:00pm |
| Fri | 7:30am – 6:00pm |
| Sat | Closed |
See all dealerships near Kingsport, TN that carry BMW, Mercedes-Benz, Porsche
Overall Rating:
3.2 (out of 5)
96% recommend this dealer
476 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Our buying experience could have not been better.
Our buying experience could have not been better. Chuck Hunt made the buying experience go so smoothly. Hannah was great with the paper work and having our car spotless and ready for the road with a full tank of gas. We will most definitely be back
Maximum rating = 5
This review is pertaining to Rick Hill Mercedes.
This review is pertaining to Rick Hill Mercedes.... We have nothing but good things to say about our experience at Rick Hill Mercedes...specifically Zac & Hugo!! Zac made our car buying experience easy & seamless. Both he and Hugo were so knowledgeable and answered all our questions with honesty & transparency. They were both very professional and made our experience fun. Both of these guys are true assets and add powerful dynamics to the Rick Hill Franchise!! Their attitude and expertise was above and beyond our expectations. We appreciate you both. David & I LOVE our new Mercedes AMG GLE 53. We will be back for sure. Thanks again, Debbie & David Cook
Dealer Response
This is great to see Debbie and David! Zac and Hugo are great at what they do, and they truly will appreciate hearing that they were able to make a lasting impression on you both. Honesty and transparency are two of the things we pride ourselves on, making the process fun is always the cherry on top. Enjoy the new GLE 53, and we are looking forward to a growing relationship in the future! - Michaela Hill (Communications Manager)
Maximum rating = 5
Service department did great and Cade was very
Service department did great and Cade was very knowledgeable about bmw. Kaleb was very nice in service dept
Dealer Response
Thanks for the great review, Steve! I'll be sure to pass your kind words along to Kaleb, he'll be thrilled to hear it. We hope to lend a hand again soon! - Michaela Hill (Communications Manager)
Maximum rating = 5
Buying a new vehicle can often seem like a daunting process but your friends at Rick Hill Imports believe it should be a fun and easy experience.
Rick Hill Imports is a family owned and operated dealership located in the Tri-Cities region of Tennessee. We are a dealership that will offer you world-class luxury vehicles with a hometown atmosphere. We have no documentation fees or pricing add-ons so your price is clear concise and transparent. No surprises! We truly want to offer you the best possible value.
Buying from a locally owned dealer you will be treated like family and we are always happy to see you!
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