6025 28th St. SE
Grand Rapids, MI 49546

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Reviews of Porsche Grand Rapids

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

I was treated like royalty, and car was cleaned!

Reviewed by Erik from St. Joe, MichiganJuly 13, 2022

There was no wait time when I arrived and The two gentlemen that helped me unload the loaner car with groceries and load the groceries to my personal Audi, also had me drive up into the building so that we would not get wet. Everything was explained before they did anything to my Audi and when I came to pick it up. They made me a very happy experience.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

Excellent customer service

Reviewed by Michael from MIJuly 02, 2022

They were able to get me in even though I missed my initial appointment and the work was done very quickly and done well.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Michael, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Best, Ryan Coe, GM, rcoe@foxmotors.com

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

Good service

Reviewed by Harold from Glenn, MIJune 25, 2022

Jason was very helpful. The tech discovered that my car had an electrical issue that requires several hours of service time, but he was able to complete the normal service interval work while I waited and arrange to have my car picked up and returned at a later date to do the extended work.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Harold, thank you for reaching out to us and letting us know about your recent visit. We appreciate everything James does for Porsche Audi Grand Rapids and our customers. Hope to see you again soon! Best, Ryan Coe, GM, rcoe@foxmotors.com

Overall Facilities 5

Customer Service 5

Buying Process N/A

Quality of Repair 5

Maximum rating = 5

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