201 E Ogden Ave
Westmont, IL 60559

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Sales: 888-231-9057

Used Cars: 888-231-9057

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of Napleton Westmont Porsche

Overall Rating:

4.8 (out of 5)

96% recommend this dealer

904 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

In late August of 2025 I made an offer on a 2023 BMW

Reviewed by JABOctober 14, 2025

In late August of 2025 I made an offer on a 2023 BMW 850ix convertible that Napleton Westmont Porsche had available for sale on CarGurus. They counter offered and then I countered that. The salesman I was dealing with said he would get back to me by that afternoon. But he didn't - very unusual for a car salesman not to get back to a potential customer. So, that evening I looked online at the car and lo and behold, they had jacked up the car's price by $5,000 and then ultimately sold it a few days later after marking it down to a lower price than before and to a price at which I would have purchased! The bottom line is that I would never trust this dealership and shame on them!

  • Does not recommend this dealer
  • Shopped for a used car

Dealer Response

Thank you for sharing this feedback with us. It’s clear we missed the mark, and we take that very seriously. Insights like yours help us pinpoint operational gaps and drive the improvements our customers expect. If you're willing, we’d appreciate the opportunity to learn more about what happened and work toward a solution. Our team stands ready to support you and rebuild your trust.

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

I do not provide feedback to anyone unless the experience

Reviewed by Mike from Wolcott, NYJuly 31, 2025

I do not provide feedback to anyone unless the experience was excellent (Prior bad experiences). My experience at Napleton was excellent! Jessica, Brian and Julian were friendly, personable and yet professional. Email responses were timely and addressed any concerns or questions I had. The ppf was a late minute addition that was quickly addressed so that the car could be picked up on schedule. The car was prepared and detailed, looked new (CPO). The hospitality was very accommodating. The show room was filled with some really impressive cars. Overall a I left with a very satisfying experience and would recommend this dealership to anyone.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Hello Mike, we're glad to hear you found our staff to be so informative and helpful. Please let us know if there is anything else we can do for you; we are more than happy to help!

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Working with Simon was an absolute pleasure.

Reviewed by dan.lJuly 30, 2025

Working with Simon was an absolute pleasure. All staff were highly professional and the process was efficient and smooth with no issues. I'm very satisfied with both the car and the purchase experience.

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Hi Dan, thanks for sharing your recent service experience with us! We hope you continue to choose Napleton Porsche as your first choice for all your vehicle needs. Thank you, and have a fantastic day!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Napleton Westmont Porsche

In 1931 Edward W. Napleton opened a small DeSoto franchise on Chicago's south side. He had one guiding business principle: common courtesy. That is the customer always comes first. This principle of common courtesy has remained with the Napleton family for the past 80 years and has led to over 800000 satisfied Napleton customers with over 68% returning as repeat customers.

As of 2010 the Napleton family owns and operates 64 franchises in 5 states. As the fourth generation of Napleton's enter the automotive industry Customer Satisfaction still tops the priority list.

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