Napleton Cadillac Rockford in Rockford including address, phone, dealer reviews, directions, a map, inventory and more

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505 N Perryville Rd
Rockford, IL 61107

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Sales: 815-209-0085

Used Cars: 815-209-0282

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of Napleton Cadillac Rockford

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

4.8 (out of 5)

317 out of 328 people said they would recommend this dealer

5 (out of 5)

Always go back to Napleton

Reviewed by Iga in Rockford, ILMay 31, 2021

It’s our fourth car from Napleton. The customer service is great. We saw a Subaru Ascend online that we wanted to test drive. We called the dealership and they had the car pulled up and ready for us by the time we arrived. We got there close to closing time so Gary came back to take care of us on his day off. We’ll always buy from him and Napleton crew.

Customer Service 5

Buying Process 5

Quality of Repair 5

Overall Facilities 5

Maximum rating = 5

5 (out of 5)

Subaru ascent

Reviewed by Jasoniga in RockfordMay 31, 2021

We got an incredible deal at napeltons thanks to Gary Judd and financing help from Jim. Thanks, Napleton for the new ascent! It maybe time for a road trip!

Customer Service 5

Buying Process 5

Quality of Repair 5

Overall Facilities 5

Maximum rating = 5

5 (out of 5)

Great Service!

Reviewed by Don B. in Loves Park, ILMarch 07, 2016

Thanks Napleton and Mike for the great service every time I come in! I brought my 2015 Cadillac XTS in for an oil change and also for them to check out a bulge in one of my tires. Rather than have me driving on a potentially unsafe tire my service rep, Mike Palumbo, immediately arranged for a loaner car for me (2016 XTS) and ordered a new tire for me. The new tire came in the next day and I had my car back that afternoon. As always, Great Service! Thanks Mike! Don B. Loves Park, IL.

Customer Service 5

Buying Process 5

Quality of Repair 5

Overall Facilities 5

Maximum rating = 5

About Napleton Cadillac Rockford

At Napleton Auto Group, we are dedicated to providing each customer with the best service we can possibly provide.

Customer satisfaction is the single most important focus of our business, just as it has been since we opened the first dealership in 1931 with a philosophy of "Common Courtesy". Simply put, we treat our customers the way we would like to be treated. We want every customer's experience to be as timely, comfortable and satisfying as possible.

For over 80 years, the Napleton family has made sure that nothing is more important than our commitment to your satisfaction. We hope you'll join the thousands of other satisfied customers.

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