Motor Werks - Barrington Auto Mall in Barrington including address, phone, dealer reviews, directions, a map, inventory and more

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1475 Barrington Rd
Barrington, IL 60010

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Sales: 833-678-3687

Used Cars: 833-678-3689

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of Motor Werks - Barrington Auto Mall

Overall Rating:

4.8 (out of 5)

97% recommend this dealer

4488 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Agnes made the process fun. She was responsive,...

Reviewed by lkashulSeptember 17, 2021

Agnes made the process fun. She was responsive, knowledgeable and kind. I appreciated her attention to detail. She's the best Sales Person I have ever had. She's direct and honest. I highly recommend working with her. You will get exactly what you want and need.

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

The Service Dept. is very good. The work was very well...

Reviewed by carney325September 15, 2021

The Service Dept. is very good. The work was very well done. Kevin is an excellent service advisor. He is very friendly and professional! I would highly recommend Motor Werks and Kevin.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you for taking the time to share your feedback with us. We are thrilled you are happy with the services on your vehicle and working with Kevin. Thank you for choosing us to earn your business. Welcome to the Circle.

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

bad customer service after the sale.

Reviewed by Bobby from Nashville TNSeptember 13, 2021

I purchased a certified car Mercedes from this dealership. I was given 2 keys, but only one works. It has been weeks and the issue is still not resolved. I have emailed the GM and have not gotten a response.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Thank you for reaching out. We would be happy to look into this. To do so, we will need the name of customer, contact information and which GM you have ben emailing. Please send to our Customer Relations Manager Margie Gallagher at mgallagher@motorwerks.com. She will be able to assist you with this matter, Thank you

Overall Facilities 5

Customer Service 1

Buying Process 5

Quality of Repair 1

Maximum rating = 5

About Motor Werks - Barrington Auto Mall

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Note: At home delivery test drive and service pickup/delivery are free of charge within 50 miles of the dealership. Additional fees may or may not apply for distances over 50 miles. Times are subject to availability. Contact dealer for complete details.

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