Porsche Downtown LA in Los Angeles including address, phone, dealer reviews, directions, a map, inventory and more

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1900 S Figueroa St
Los Angeles, CA 90007

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Sales: 213-222-1295

Used Cars: 866-979-5391

Hours Toggle

Sales Department

Sun 10:00am – 4:00pm
Mon 9:00am – 6:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 6:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 4:00pm

Service Department

Sun Closed
Mon 8:00am – 5:00pm
Tue 8:00am – 5:00pm
Wed 8:00am – 5:00pm
Thu 8:00am – 5:00pm
Fri 8:00am – 5:00pm
Sat 9:00am – 3:00pm

Reviews of Porsche Downtown LA

Overall Rating:

3.8 (out of 5)

62% recommend this dealer

13 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Lying scammers who will happily waste your time

Reviewed by Nayson R from Los Angeles, CAJanuary 22, 2021

do not ever trust your car to these liars. They'll even admit to and apologise for lying whilst smiling at you and expect you to be happy that they're even talking to you at all. The sales folks at this location were great in buying the car but the service team fell at the first hurdle, they will waste your time by lying to you repeatedly, when you call them out they'll admit the lie but have no respect for you as a customer but merely expect your acceptance. don't trust them to replace your cabin filters let alone anything else

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Hello Nayson, We are disappointed to hear about your recent service experience with us here at Porsche Downtown LA. We sincerely apologize that you felt you couldn't trust us. We would really like to speak with you more about your time with us, and what we can do to turn it around for the better. Could you please directly contact our Service Manager Vicki Carbone? She would be happy to connect with you and do all that she can to improve your time with us! Vicki Carbone | vcarbone@dtlamotors.com

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

Do not trust this dealership they are crooks!

Reviewed by K.B. from MontanaAugust 02, 2020

These people are crooks. We had a deal on a vehicle and Jonathan A. Sold it right out from under me. You cannot trust these people. They are crooked. Do not buy anything from them.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Dealer Response

Thank you for your feedback KB. We apologize that the prior appointment on this car chose to go through with their purchase. We always strive to be transparent and helpful in all of our communications with our clients. We're here to help locate the perfect Porsche for you that isn't spoken for!

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

5.0 (out of 5)

Happy sale and service with Victor the GM

Reviewed by Happy Customer from Santa MonicaApril 01, 2019

In 2016, I bought my 2017 Porsche Macan fully-loaded at Downtown L.A. Porsche. The sales experience – from test driving four different Porsche SUV and sports-car models, to the calm negotiations – was the most professional in 31 years of car-purchases. Yet, my 2019 customer service and car repair EXCEEDED this positive sales experience. The one throughline in these experiences is DTLA GM Victor Ghassemi. In short, my tires were defective and there was a battery issue. After I talked with a closer dealer who tried to upsell me roughly $3000 in repairs, I reached back to Downtown L.A. Porsche. Within 48 hours, Victor’s professional driver picked-up (and later delivered) my Macan for free. Victor took care of every issue with astonishing generosity. DTLA Porsche service representative Irwin delivered Victor’s directives with organization and timeliness. The whole experience once again made other car brands and service pale in comparison. Thank you, Victor and DTLA Porsche. Like the car, you put the driver and customer first.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

About Porsche Downtown LA

We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Located in Los Angeles California the staff at Porsche of Downtown L.A. will help you find the Porsche vehicle you want at Porsche of Downtown L.A.

Come on in and take a test drive! Our sales staff will help you find that new Porsche or quality used car that you have been searching for. The entire staff at Porsche of Downtown L.A. looks forward to serving you!

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