Russ Darrow Nissan of West Bend in West Bend including address, phone, dealer reviews, directions, a map, inventory and more

A member of the family

2665 W Washington St
West Bend, WI 53095

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Sales: 888-994-3005

Used Cars: 888-457-9504

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 9:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 5:00pm

Reviews of Russ Darrow Nissan of West Bend

Showing the most recent reviews from To see all reviews visit

Overall Rating:

4.3 (out of 5)

11 out of 15 people said they would recommend this dealer

2 (out of 5)


Reviewed by Joe in GraftonMay 03, 2021

Lack of communication in this dealership. I made an appointment to see a vehicle, upon arrival said vehicle is not ready. I end up going back the following day and purchased the vehicle I had appointment for. It has a cracked windshield and is filthy inside. I get appointment to have issues fixed . I was told the windshield was set to go in at 9 am 5/3 and here I sit at 4pm waiting to see when it will be ready. Not good

Customer Service 4

Buying Process 3

Quality of Repair N/A

Overall Facilities 5

Maximum rating = 5

5 (out of 5)

F250 purchase

Reviewed by Dg in Hartford, WIApril 10, 2021

Doug was awesome to work with he made sure everything was right, he worked with is on all the options and numbers- highly recommend seeking out Doug. Doug and the ewald team was extremely helpful letting us drive 4 different vehicles to tow our trailer so we could choose the right vehicle- not sure how many dealers would have that kind of patience.

Customer Service 5

Buying Process 5

Quality of Repair N/A

Overall Facilities 5

Maximum rating = 5

5 (out of 5)

AWESOME service

Reviewed by AWESOME customer service in MilwaukeeApril 09, 2021

Keith the service was manager, the gentleman that checked me in and whomever worked on my car were beyond AWESOME. The service department knows the meaning of customer service. My car was cleaned inside and outside. Work was completed in a timely manner and flawlessly. The place is clean, the waiting area is comfortable and even provides coffee and water. On a scale of 1-10 I would rate this place a 25.

Customer Service 5

Buying Process 5

Quality of Repair 5

Overall Facilities 5

Maximum rating = 5

About Russ Darrow Nissan of West Bend

If you are searching for a "Nissan dealer near me," make sure to consider Russ Darrow. The Russ Darrow Auto Group has been open since 1965 and started right here in West Bend, WI. Russ Darrow Nissan of West Bend is the newest addition to the West Bend area dealers.

Russ Darrow Nissan of West Bend offers a state-of-the-art facility offering service for all makes and all models. We have a huge inventory of Nissan's most popular models like Muranos, Kicks, Rogues, Altimas, Sentras and Maximas.

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