11212 W Metro Auto Mall
Milwaukee, WI 53224

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Sales: 888-399-5478

Used Cars: 414-375-0290

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 5:00pm

Reviews of Russ Darrow Nissan of Milwaukee

Overall Rating:

4.6 (out of 5)

89% recommend this dealer

1632 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Communication!

Reviewed by watson.ronnie31February 08, 2026

Communication! When it came to getting my car looked at & fixed, I asked for an estimate with a diagnostic being done. Got a estimate with a guarantee price that shouldn't be more then bargain, but that wasn't the case! Thoe it came down, it makes me wonder after the diagnostic check; if that was even done. Why not call me with any changes or possibly any other problems that needs attention! When I came to pick up my vehicle, the engine light was still on & I kept hearing this rubbing noise coming from the front wheel well somewhere. So after I immediately done a emissions test, I brought back with my results. And there was some mishaps after replacing my transmission. It don't appear that there's a thorough check on my vehicle after the work that's been done after my hard earned spent money! My vehicle is currently there still; I'm over the road working & hoping everything is done & checked thoroughly when I come back &b pick it up! Especially after the phone call I had, telling me it's good to go!

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

It was quick and welcoming.

Reviewed by MICHAEL.SCHIMMELSFebruary 07, 2026

It was quick and welcoming. Worked with me on financing Helped with my unique situation to make sure I was taken care of

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Hearing that our service was efficient and welcoming brightens our day. It was our pleasure to help navigate financing for your Jeep Grand Cherokee and accommodate your circumstances. Thank you for the five-star review.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Joe in service is the reason I come back.

Reviewed by LLARRYLOCOCOFebruary 07, 2026

Joe in service is the reason I come back. He’s knowledgeable about his department. I always enjoy catching up with him. Fantastic employee representing your company.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Knowing that Joseph’s expertise and friendly visits keep you returning brightens our day. It’s great to hear that your service visits for your Nissan Rogue are always enjoyable. Thank you for sharing your experience and for your continued loyalty.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Russ Darrow Nissan of Milwaukee

At Russ Darrow Metro Nissan, we offer a wide selection of new and pre-owned Nissan vehicles, including the versatile Rogue, the sporty Altima, and the tough Frontier. Our team is committed to providing a hassle-free car-buying experience with transparent pricing and flexible financing options. Whether you're shopping for a new car or need expert service, we're here to help. Visit us today and discover why Russ Darrow Metro Nissan is the go-to choice for drivers in the area!

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