Priority Nissan Williamsburg in Williamsburg including address, phone, dealer reviews, directions, a map, inventory and more

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6390 Richmond Rd
Williamsburg, VA 23188

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Hours Toggle

Sales Department

Sun 12:00pm – 5:00pm
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 9:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 5:00pm

Reviews of Priority Nissan Williamsburg

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

3.9 (out of 5)

5 out of 7 people said they would recommend this dealer

5 (out of 5)

Great Team...Easy No Hassle Process

Reviewed by BKing in VirginiaApril 03, 2021

Wanted to trade in my vehicle and purchase new. Searched their website found the truck I was looking for (located in Northern Va.). Spoke with the Sales Team and explained what I wanted to do (trade for new). Gave them my information for my vehicle. They called back within an hour or two and arranged to meet next morning so they could inspect my vehicle. They had brought the new vehicle in that night (AWESOME!!!) so I could see it. Ezzy-Pzzy...took longer to get my insurance switched than the vehicle. Great Team (including detailer!!)...Great Job...HIGHLY RECOMMEND!!!!!!

Customer Service 5

Buying Process 5

Quality of Repair N/A

Overall Facilities 5

Maximum rating = 5

1 (out of 5)

Broke my AC Replacing an Air Bag

Reviewed by Brian Aufderheide in Williamsburg, VAJuly 13, 2018

Went there to replace an air bag that was recalled for my Nissan Versa. Customer waiting area is fine with free Starbucks coffee from a machine. But for my 8:30 am appointment I did not get out till over two hours later for a relatively straightforward replacement that I was told would take thirty minutes. Upon leaving the place, I noticed that my presets for my radio were screwed up and my AC was now dead... like zilch nada. I called from the highway and told them what had happened. I was told that I would have to talk to the head of service and that I would need to bring the car back in. Brought the car back in did not talk to the manager, he had left message with service rep for the car that they would look at it. Waited another hour and a half. Told that the procedure did not affect the AC (battery was disconnected and that caused problems on radio presets) and so would not be taking care of it. It was very annoying cause you could have simply said that over the phone saving me a trip. And yes I get that changing an air bag will not be affecting the AC belt or the refrigerant lines. However it did die and you obviously were in area of wiring harness in the steering wheel. Problem was electrical not mechanical. Informed her that I would not ever be coming back and that I would be posting reviews to that effect. Did not matter... so now I have to find a car electrician to fix problem they caused.

Customer Service 1

Buying Process N/A

Quality of Repair 1

Overall Facilities 4

Maximum rating = 5

5 (out of 5)

From Sales to Service 5 star

Reviewed by Locallove in Williamsburg, VaJune 30, 2018

I have purchased three cars here & continue to service them all with Priority. Cannot beat the customer service at this dealership. Clean facility, Starbucks coffee, local shuttle & free manicures on Wednesday’s!

Customer Service 5

Buying Process 5

Quality of Repair 5

Overall Facilities 5

Maximum rating = 5

About Priority Nissan Williamsburg

The new kids on the block in Williamsburg, Priority is ready to make a statement like never before. Home of Priorities for Life we make it a Priority to treat every customer like our own family. From looking to the perfect car or finding the right financing options Priority Nissan Williamsburg is here to help. Please don't forget ask us about Priorities for Life - the best program on the east coast.

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