12925 Jefferson Avenue
Newport News, VA 23608

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Sales: 866-217-2076

Used Cars: 855-369-5049

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 7:00pm
Tue 8:30am – 7:00pm
Wed 8:30am – 7:00pm
Thu 8:30am – 7:00pm
Fri 8:30am – 7:00pm
Sat 8:30am – 7:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30am
Sat 8:00am – 5:00pm

Reviews of Classic Nissan Newport News

Overall Rating:

3.7 (out of 5)

92% recommend this dealer

520 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Was told x service desk that NISSAN CLASSIC no longer

Reviewed by SAFOctober 23, 2025

Was told x service desk that NISSAN CLASSIC no longer honor lifetime oil change and free inspection sticker for my Nissan Rogue 2017 Sport bought brand new when under Priority .Reason given company loosing money.I was under the impression when you take over a dealer you honor the service of the company you took over from . My vehicle is 2017 I have had it serviced x Priority and Classic. The last visit I had an inspection sticker and tire rotatation which took over 2hours waiting. The 1 point review was for customer service guy .Classic service is going down hill.

  • Does not recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you for taking the time to provide your feedback. I want to Start with addressing the concern of the Lifetime Oil changes. That was a program that was offered by the Priority auto group. They had sold this location to the Classic group now years ago. The way this program handled by Priority was they billed extra for every car sold and placed those funds into an account for service to bill in order to cover the cost. When the sale over the dealership happened Priority did not transfer those funds to the Classic Group. Yes Classic had been continuing to honor this program. And the original agreement was for two years after the transition, It Has now been 5 years, We have ended the program as of 10.01.2025. As to the Wait time. State inspections are first come first serve, We do our best to reduce wait times as much as possible. However wait times can vary depending on how many state inspections have came in on any particular day. I would love to discuss with you more. Please feel free to reach out jconway@millsautogroup.com

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

It was an sheer pleasure working with De'shawn for the

Reviewed by JMOctober 21, 2025

It was an sheer pleasure working with De'shawn for the purchase of my new vehicle. The transaction was seamless. De'shawn is very professional and personable, and a true asset to Nissan Classic. Keep up the good work De'shawn!

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Garrett was great to deal with!

Reviewed by atteilgiv6September 02, 2025

Garrett was great to deal with!! He understood what I wanted and what payment I could do, I showed him I wanted the 2025 Frontier on the show room floor. I didn’t want any other one. They gave me a great deal on my trade in. It’s my 3rd vehicle I have purchased from Classic.

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Classic Nissan Newport News

We have a strong and committed sales staff with many years of experience satisfying our customers’ needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our website for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.

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