Steven Nissan in Harrisonburg including address, phone, dealer reviews, directions, a map, inventory and more

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2275 E Market St
Harrisonburg, VA 22801

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Sales: 540-908-3450

Used Cars: 540-908-2384

Hours Toggle

Sales Department

Sun 12:00pm – 5:00pm
Mon 9:30am – 7:00pm
Tue 9:30am – 7:00pm
Wed 9:30am – 7:00pm
Thu 9:30am – 7:00pm
Fri 9:30am – 7:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 1:00pm

Reviews of Steven Nissan

Overall Rating:

4.4 (out of 5)

85% recommend this dealer

142 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

worst car buying experience high pressure said would

Reviewed by unhappyJuly 25, 2022

worst car buying experience high pressure said would clean car and didnt was told would fill with gas did not do that also was unhappy with car so traded car at another dealer lost money on trade because overpaid for it first time tried to cancel service contract on car gave me the run around then when got them all needed paperwork it came up missing said i never gave it to them had to do it myself not going thru dealer would not tell anyone to buy from them ever will tell everyone i know to tell everyone never buy there also

  • Does not recommend this dealer
  • Shopped for a new car

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Buyer Beware

Reviewed by Carissa Campbell from Stanley, VirginiaJuly 23, 2022

Buyer Beware! Purchased a 2019 Nissan Rogue here in April. The vehicle was in an accident and totaled in June. At that time I found additional products had been added onto our loan that I was unaware of and missed while signing the paperwork. I've been trying to get these items refunded but can never get a call back from Jason or Tony. I call multiple times always getting a different story and these "extras" have to be refunded to pay off loan as insurance will not cover that portion. I was also given inaccurate information during the buying experience regarding financing. I've had a very bad experience with this dealer and if you choose to purchase here I would definitely watch your credit report and for all of the extras they are charging on your loan.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

5.0 (out of 5)

Chris Huffman

Reviewed by Donna M. Power from Lexington, VAJuly 20, 2022

Our sales representative, Chris Huffman, was a joy to work with in the purchase of our 2020 Nissan Murano vehicle. He was professional and used every method to get us to a purchase price that we could afford. We never felt pressured to buy but appreciative of his guidance in what was the best purchase for us. Thank you, Chris!!! Donna M. Power July 20, 2022

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 4

Quality of Repair 5

Maximum rating = 5

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