16301 Loyalty Way
Chester, VA 23831

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Sales: 804-966-0417

Used Cars: 804-966-0417

Hours Toggle

Sales Department

Sun 12:00pm – 5:00pm
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 9:00pm
Sat 9:00am – 9:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 5:00pm

Reviews of Loyalty Nissan

Overall Rating:

4.9 (out of 5)

96% recommend this dealer

663 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Excellent service is always given.

Reviewed by Marquita Baskerville from Richmond,BaFebruary 24, 2025

Excellent service is always given. Nice and welcoming and helpful always. Great people to encounter

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Marquita, Thank you for your positive review! It is always our goal to ensure our guests' experience is as pleasant as possible, and we are glad that our team consistently provides you with the A+ service that you deserve. We hope to see you again the next time you are in need of automotive service!

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Maximum rating = 5

5.0 (out of 5)

I had a great and excellent service from Mr.

Reviewed by JezFebruary 18, 2025

I had a great and excellent service from Mr. Roger Hodges in my first visit. I have little knowledge about cars and so he made sure i understood well on what he needs to do in my car by explaining it thoroughly. I probably go back in there.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Jez, Thank you for your very kind review. We are pleased to hear that your vehicle service experience with us was so positive. Rodger will be glad to hear you added him to your splendid review, thank you. We look forward to the next time we serve your automotive needs again!

Overall Experience 5

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Maximum rating = 5

5.0 (out of 5)

I had excellent service when I bought my car in for an

Reviewed by Marion from Prince George, VaFebruary 15, 2025

I had excellent service when I bought my car in for an inspection and regular car maintenance

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Hello Marion, thank you; we appreciate your feedback! We are glad that you had excellent service and we look forward to your next visit. Take care!

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Maximum rating = 5

About Loyalty Nissan

More Peace of Mind - Giving you more starts with our Lifetime Loyalties program. It comes at no charge with every new car and many of the used cars we sell too. And it saves you big. For as long as you own your Loyalty vehicle.
Lifetime Oil & Filter Changes
Lifetime State Inspections
Lifetime Emergency Towing
LIFETIME POWERTRAIN WARRANTY - What's a Powertrain Warranty? It covers the components that make your car go. And it comes standard with every new car and most used cars we sell. It covers your engine transmission axles and differential to give you extra coverage. Extra peace of mind too. Anywhere you move or travel in America.

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