777 W Temple
Salt Lake City, UT 84101

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Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 8:00pm

Reviews of Ken Garff Nissan Salt Lake

Overall Rating:

3.5 (out of 5)

80% recommend this dealer

359 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Painful experience.

Reviewed by GqsmommasJuly 26, 2025

Painful experience. It took almost 3 weeks to get two tires on a car I was buying. Poor communication until I said the experience was painful. Promised the car would be detailed, it was filthy. Promised a full tank of gas. Watched the person leave with the car to get it filled with a passenger. Gone 30 minutes and only half a tank of gas. I let the salesman know and he said he would talk to his manager to see what they can do. I am still waiting to hear back about that and when the last oil change was because there isn’t a sticker. Very disappointed in the experience.

  • Does not recommend this dealer
  • Shopped for a used car

Dealer Response

Thank you for taking the time to leave a review. We're sorry to hear that you've had a frustrating experience with communication at our dealership, and your review has been relayed to the appropriate team members to look into this. In the meantime, if you'd like to reach out to our team directly, please do so using the contact information provided below. Sam Beck, General Sales Manager samb@kengarff.com

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

The service team at this location is outstanding!

Reviewed by potantateMarch 06, 2025

The service team at this location is outstanding! Always dependable, trust them 100%! I have been coming to this location for 15 years, and I would still choose them 10 out of 10 times! I appreciate the service team and all they do for me and my family. Thank you!

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

I had a great experience with the recall appointment it

Reviewed by starkletDecember 21, 2024

I had a great experience with the recall appointment it was finished sooner than I thought

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Ken Garff Nissan Salt Lake

At Ken Garff Nissan Salt Lake we are proud to be a member of the Ken Garff Family. We have a skilled and knowledgeable sales staff with many years of experience satisfying our customers' needs. Located in Salt Lake City Utah the staff at Ken Garff Nissan Salt Lake will help you find the Nissan vehicle you want. At Ken Garff Nissan Salt Lake we offer a searchable online inventory of new Nissan cars in Salt Lake City along with well-maintained used cars by today's top manufacturers. Come on in and take a test drive! Our sales staff will help you find that new Nissan or quality used car that you have been searching for.

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