Ingram Park Nissan in San Antonio including address, phone, dealer reviews, directions, a map, inventory and more

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6990 NW Loop 410
San Antonio, TX 78238

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Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 9:00pm
Tue 8:30am – 9:00pm
Wed 8:30am – 9:00pm
Thu 8:30am – 9:00pm
Fri 8:30am – 9:00pm
Sat 8:30am – 9:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 7:00pm
Sat 7:00am – 4:00pm

Reviews of Ingram Park Nissan

Overall Rating:

3.8 (out of 5)

70% recommend this dealer

37 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Smoke and Mirrors

Reviewed by Hill from San Antonio,TxAugust 11, 2021

I was directed to IPAC through Nissan.com to purchase a Kicks. The vehicle was listed as in transit. I rented a car, a Nissan Kicks, to cover the time it would take for the vehicle to arrive. I got in contact with an internet rep and notified her that I have secured a loan and was ready to purchase. She wanted me to come in and test drive a car that a: I was already driving and b: they didn't have on the lot ("in transit"). The rep maintained contact with me and let me know the car arrived on Saturday. Monday, I was notified the car was sold, on Saturday... Rationale, "We don't hold vehicles without a deposit" which was never expressed to me. That would have been the 4th car I purchased with IPAC. Each purchase was more trifling than the previous. Never going back, never gonna happen again...

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Dealer Response

Hello Hill, We regret to hear that you are displeased with your recent experience with us. We appreciate you for bringing this matter to our attention and will be looking into your visit. We will make sure to use this as an opportunity to improve Hill. Please contact us at (210) 681-6300 if there is any way to make this right. I hope to hear from you soon. Respectfully, Cassie Torres Owner Loyalty Manager ctorres@ipacnissan.com 210.681.6300 Ext. 1209 Ingram Park Nissan

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

Do not sell your car to these people.

Reviewed by Robert from San Antonio, TXMay 07, 2021

Do not, under any circumstances sell your vehicle to iPac Nissan. They engage in misleading and dishonest business practices above and beyond what you would expect even from a used car dealership. In response to a promotional email stating: "WE WANT YOUR CAR! AND WE ARE PREPARED TO OFFER YOU RETAIL VALUE FOR IT! No purchase necessary, MUST ask to speak to John ********* to claim. Once inventory has been stocked this opportunity will expire. Call John at (***) ***-**** or EMAIL ME back to start this process TODAY!" I've redacted the phone number and his last name, of course. No additional terms and conditions on the email, no special requirements or anything of the sort. I went to the dealership with a clean car, lower than average miles, no mechanical defects or damage.. I was offered the Kelly Blue Book trade in value. This was about 4k under the cheapest retail value of this car. My counter was for them to find the absolute cheapest sales listing they could find for same year make model and approximate mileage and knock $500 off of that. They came back with... wait for it... The exact same number. They never had any intention of honoring what they advertised. That much became clear very quickly. But they still managed to trick me into using paid time off from work to drive over there and have my time wasted due to false advertising.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Dealer Response

Robert, I am sorry you feel this way as we do our best to be competitive with our pricing and trade appraisals. We understand not all deals can be done but if this is something you would like one of our Sales Directors please give me a call at your earliest convenience, 210-681-6300 ext. 1209. Have a great weekend! Respectfully, Cassie Torres Owner Loyalty Manager Ingram Park Nissan

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Dont ever trust them with your vehicle

Reviewed by christopher Hupp from San AntonioJuly 17, 2020

DONT EVER TRUST THIS NISSAN DEALER WITH YOUR VEHICLE NOT EVEN A MINOR OIL CHANGE. THEY WILL STEAL_TAKE YOUR MONEY AND LIE ABOUT DOING THE WORK AND REPAIRS, THEN REFUSE TO TAKE RESPONSIBILITY FOR THEIR NEGLIGENCE AND REFUSE TO FIX THEIR WORK. HAVE NO RESPECT FOR CUSTOMERS AND NO PRIDE IN THEIR WORK ITS SAD THEY REPRESENT THE NISSAN BRAND

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

About Ingram Park Nissan

Have you been searching for the very best Nissan dealer in San Antonio Texas? IPAC Nissan has a great selection of new Nissans at great prices. IPAC Nissan also has a great selection of used cars trucks and SUV's. IPAC Nissan has a fantastic new showroom so you can check out all the new Nissan cars trucks SUV's crossovers and vans. We take any trade-ins - no matter what make or model. Remember - We're here for YOU!

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