Clay Cooley Nissan of Richardson

Everything seems to be pretty good Thank you for your service . See you soon clay Cooley

The dealership was supportive with buying a car. While other dealers wouldn’t give me a chance.

Review / Complaint Draft I leased a vehicle from Courtesy Nissan on April 24, 2024, and as of December 13, 2025, I discovered that I am required to pay a property tax on the leased vehicle—an amount that is more than half of my monthly lease payment. At no point during the sales or finance process was this disclosed to me. Neither the sales associate, Damien Bates, nor the finance department informed me that I would be responsible for a separate annual property tax that was not included in my lease payment. This is a significant financial obligation, and failing to disclose it is unacceptable. When I contacted Courtesy Nissan today and asked to speak with a sales associate, I was transferred back to the operator instead of being helped. I have left multiple messages for management and have yet to receive a response. It is extremely concerning that a sales associate would either not know—or not disclose—that leased vehicles are subject to property tax paid directly by the customer. That reflects either serious incompetence or intentional deception. As of today, my vehicle has under 5,000 miles, and I feel completely misled, deceived, and taken advantage of by this dealership. Customers deserve full transparency when entering a lease agreement, especially regarding major financial obligations. I strongly caution others: do not lease a vehicle from Courtesy Nissan unless you independently verify every cost. Based on my experience, critical details are not fully disclosed.