Mathews Nissan of Paris in Paris including address, phone, dealer reviews, directions, a map, inventory and more

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3411 NE Loop 286
Paris, TX 75460

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Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 7:00pm
Tue 8:30am – 7:00pm
Wed 8:30am – 7:00pm
Thu 8:30am – 7:00pm
Fri 8:30am – 7:00pm
Sat 8:30am – 7:00pm

Service Department

Sun Closed
Mon 8:30am – 7:00pm
Tue 8:30am – 7:00pm
Wed 8:30am – 7:00pm
Thu 8:30am – 7:00pm
Fri 8:30am – 7:00pm
Sat 8:30am – 7:00pm

Reviews of Mathews Nissan of Paris

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

3 (out of 5)

2 out of 4 people said they would recommend this dealer

1 (out of 5)

Sales is great Toby the service manager xxxx

Reviewed by Matthews sucks in Buffalo texFebruary 02, 2021

purchased a Used Nissan Titan from drake. Prior to purchase they replaced the manifold on both sides. A couple months went by had a problem with the manifold gasket leaking on the driver side. I called mike in service explained the situation to him. Mike looked into they replaced the manifold on both sides. This was during the Covid shutdown here in Texas. Matthews stayed open it was a four hour drive from we’re I live. I didn’t want to risk bringing truck to them and having to stay in hotel possibility of catching Covid. I have a handicapped son I have to think about . I called the service department back. I was told to go get the gasket replaced they would cover it. So I carried the truck to a local mechanic he pulled the manifold off. After inspecting the gasket they did not replace the gasket when putting the new manifolds on . 500 dollars later the driver side was fixed. I called the dealership for my reimbursement of course know one knew anything about this. About a month later the passenger side started leaking. I called them back for moths and months trying to get this resolved Toby the manager will tell you a lot of bs. They can’t take responsibility for their crappy work excuse after excuse I’m in the process of getting a Attorny to take care of this situation. I would never purchase anything from them. The service department is by far the very worst I have seen. Toby will not respond to phone calls are anything else this has been going on close to a year. I carried the vehicle to a local Mechanic who personally knows one of the salesmen Rick as I was told to by Toby to have the truck looked at. Of course he said the gasket was bad I called Toby back. They wanted me to bring the truck to them since there work was done incorrectly they would give me a discount on fixing the passenger side. Do not purchase anything from this dealership

Customer Service 1

Buying Process 4

Quality of Repair 1

Overall Facilities 4

Maximum rating = 5

5 (out of 5)

Bought a Nissan Altima

Reviewed by Blake in IdabelSeptember 08, 2020

Bought a Nissan Altima at this dealership and the staff were very accommodating to my needs and they had my dream car on the lot when I got there. Philip was my sales man and he helped me to get the price within my budget by dropping the price down a little I paid cash and they were very helpful in making the cash transaction work.

Customer Service 5

Buying Process 4

Quality of Repair 4

Overall Facilities 5

Maximum rating = 5

5 (out of 5)

Best salesman award to Rickey Richardson

Reviewed by Cynthia Yosten in Paris, TxJuly 15, 2020

Bought my car from Rickey Richardson, have not regretted it at all. He’s the best and after service is great. He came to my house and picked up my car for oil change cause I had surgery. Came back shining and beautiful. Won’t buy my next one from anyone else. Never been treated like this at any dealership before. Truly has held up to his word before and after sale.

Customer Service 5

Buying Process 5

Quality of Repair 5

Overall Facilities 5

Maximum rating = 5

About Mathews Nissan of Paris

Welcome to Mathews Nissan of Paris! Thank you for taking the time to discover more about our local Nissan dealership. We are proud to carry the complete lineup of new Nissan models for sale. We also offer reliable auto repair and exciting lease deals on new models.

We invite car buyers from Dallas and Bonham to visit our convenient location. Our dealership is designed to provide drivers from Paris, Texas and beyond to enjoy a comprehensive selection of Nissan cars, trucks, and crossovers.

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