Tom Peacock Nissan in Houston including address, phone, dealer reviews, directions, a map, inventory and more

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15300 North Fwy
Houston, TX 77090

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Sales: 281-769-2725

Used Cars: 281-769-2725

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 9:00pm
Sat 9:00am – 9:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 7:00pm
Sat 7:00am – 3:00pm

Reviews of Tom Peacock Nissan

Overall Rating:

4.7 (out of 5)

94% recommend this dealer

733 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Heat service

Reviewed by Jean Flores from Houston TxAugust 21, 2021

My Salesman,Fernando Maldonado, has been very helpful not only when Ali purchased my car on June 7th but also today when I came in for a car wash and he helped me get the Nissan connect to work. He’s a really good salesman and I would recommend him to anyone

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

We cannot thank you enough for your wonderful review of Tom Peacock Nissan and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

1.4 (out of 5)

Buyers Beware. Go somewhere else

Reviewed by Erumbos from Spring texasAugust 17, 2021

So, my sister and I are buying a car for my 73 year old mother. My sister shows up, and immediately gets a sales person to recommend a used Nissan Sentra for about 12k. The price is online, and she says that our mother needs financing. The salesman says, no problem, what can you put down. We say, 5000 usd. Perfect. My sister gets an offer for 16k, with some extras. She agrees, we pay the 5k and the car gets delivered. Here where the fraud begins. The car starts having issues. Warped rotors, Ac not working. We take it back, they try to fix, and then the bank sends an statement saying we owe 16k, as if there was no down payment. We go back to the dealer, where their service department tells us that there is a code for the transmission, and that they need to change it, but they need authorization to do so. Second time around , the code magically disappears. So, no replacement. They are not addressing the discrepancy on the financing amount and the offer amount yet, so we are heading again tomorrow to deal with this. Notice that there was another review talking about the exact same scam. Looks like their financing department is scamming people left and right. Stay away from these guys. If they can, they will Rob you blind. To do this to a 73 years old lady is criminal

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

We acknowledge your review and are currently looking into the events you’ve detailed.

Overall Facilities 3

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

1.8 (out of 5)

Unsatisfied Elderly Customer

Reviewed by Mrs Hicks from Houston, TXAugust 15, 2021

I took my 81 year old mom to this dealership today and the service was less than satisfactory. I was so disappointed that the salesman, Victor Igwe, haggled her over adding $39 to her payment. She was very excited about purchasing a Kicks and would have driven off the lot with it. Obviously this dealership is not in the business of moving cars off the lot. His behavior towards working with her was unacceptable and we were very disappointed.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Dealer Response

Thank you for sharing your experience with us, Mrs. Hicks. We strive to ensure an excellent experience and we want to learn more about what took place. Please contact us at your convenience. Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

Overall Facilities 5

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

About Tom Peacock Nissan

Thank you for visiting our virtual dealership on Cars.com. Come see us in Houston conveniently located at 15300 North Fwy Houston TX 77090. We have an extensive and competitively priced new Nissan and pre-owned inventory.

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