5650 S Interstate 35 E
Denton, TX 76210

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Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 7:00pm
Sat 8:00am – 3:00pm

Reviews of Gunn Nissan of Denton

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

My wife was stranded due to Nissan battery with 84

Reviewed by Don Jones from Lantana TxDecember 05, 2023

My wife was stranded due to Nissan battery with 84 limited warranty. This battery was 15 months old. I have had 4 Nissan batteries in my 2 Maxima's in 3 years. They all go out after 15 to 16 months. Bigger problem is my service advisor (Anthony) never even returned my call. This 4 Star Dealership has failed me more than once. I will try another Nissan Dealership from now on.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process N/A

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

Don’t waste your time

Reviewed by Tiffany from Corinth, TexasJuly 13, 2023

We purchased a BRAND NEW vehicle here for our daughter. Once taking the vehicle home we learned the apple car play (hands free system) DOESN'T work. We have been back and forth with this dealership for over a month now trying to have it fixed and keep getting the run around. I have to stay on top of calling and texting the service department and most times don’t receive a reply. When they took her car into service and unexpectedly needed it for the entire day “or longer” would not provide her a loaner because the dealership was in the middle of a change and couldn’t loan out any of their loaner cars. I called every day for a week for an update on the issue with this vehicle and was told every day they were contacting a higher department to keep working through what the issue might be and obtain the parts- it’s been 3 weeks now. Not to mention days after purchasing this vehicle they told us we had to come in and re-do a form because they had made a mistake adding 1 word to a document. Reluctantly we made an appointment to come in and review the paperwork and sat there for almost an hour after our appointment time. One representative told us to “be patient”. Finally the representative we had an appointment with came out; at the time of recovering the document we learned they actually wanted us to re-do ALL of the paperwork. They pride themselves in transparency and customer service (there’s a huge statement on the wall) however what we experienced was a lack in transparency, professionalism, and customer service. I would NOT recommend this dealership. The brand new vehicle still isn’t fixed and I continue to call and text with no response regarding an update to resolving the issue.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Tiffany, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around.

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

5.0 (out of 5)

Would visit it in the future for all my services

Reviewed by Krishna from Denton TxJune 26, 2023

The service above my expectations and had the customer service was awesome. They did offer deluxe car wash has a complementary after my servicing. I would come again here for future service and repairs. I would to my friends too

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Krishna, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you.

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

About Gunn Nissan of Denton

Welcome to Gunn Nissan of Denton home of One Simple Price. For you this means a clearly posted market-based price on every vehicle. That's what you and everyone else pays. There's no pressure because our salespeople earn a salary not a commission. So they focus on you not the sale. And if you have a vehicle you want to trade we'll give you a fair offer in writing guaranteed for 10 days-even if you don't buy from us. But if you do and decide the new or pre-owned vehicle you purchased isn't "the one" we have a risk-free 48-hour return policy. No questions asked.

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
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