Town North Nissan in Austin including address, phone, dealer reviews, directions, a map, inventory and more

A member of the family

9160 A Research Bvld.
Austin, TX 78758

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Sales: 512-827-0116

Used Cars: 512-827-0272

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 6:00pm

Reviews of Town North Nissan

Overall Rating:

3.6 (out of 5)

76% recommend this dealer

634 total reviews

Showing the most recent reviews from and DealerRater.

1.0 (out of 5)

Do not buy a car, truck, suv , or sports car.

Reviewed by dylan.schaefer.52March 13, 2023

Do not buy a car, truck, suv , or sports car. I repeat do not buy from here. Very poor management and nobody picks up the phone or calls back. I bought a new 370Z 2020 and the tow hook was not in the trunk at time of purchase, now I need it and it’s not in the car. I called Ozzy Vizcarra the new car sales manager and he said that’s not his problem and said I have to go buy one myself. I am still waiting for Phill Auguste to call me back the general manager after spending 37k. I would think a $100 tow hook would not be a problem for them to give me since it was supposed to be equipped with the car at time of purchase. I never looked for it because I never needed it until now. I will never ever buy a car from this dealership again and I would never suggest anyone to buy from here. -David.S

  • Does not recommend this dealer
  • Shopped for a new car

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Reliable and Honest

Reviewed by Xterra Fan from Austin, TXJanuary 31, 2023

Joe did a great job keeping me informed and making sure that the repair was done correctly. Very reliable service and highly recommend them. Thanks

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Thank you so much for your kind words! We are more than happy to hear that we could provide you with a great experience.

Overall Facilities 5

Customer Service 5

Buying Process 4

Quality of Repair 5

Maximum rating = 5

1.0 (out of 5)


Reviewed by ATX NATIVE from Austin, TXDecember 12, 2022

This is the WORST Nissan to come to. Every time I come, they try to get me to pay more for things I never ask for. Today, I went for an oil change and they tried to get me to pay $179 to INSPECT a windshield wiper sensor. Thats the reason for light sensors inside of your car. I replaced the washer fluid and still my light is on, but wanting to charge me $179 for them to use their eyes when I already used mine is RIDICULOUS. My family has been with Nissan for over 20 years. You would think they’d show appreciation for loyal customers. I use to leave with complementary gas from time to time. Now every time I go, they’re trying to get me to spend a grip!

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

I apologize that your recent visits have not lived up to your expectations. Can you please contact me so I can make this right? I cannot find your name in our database, I would love to hear back from you at Phil Auguste General Manager

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

About Town North Nissan

Welcome to Town North Nissan in Austin Texas - Serving Round Rock San Marcos Manor Killeen and Georgetown

Nissan makes cars with innovation that excites. We make the dream of owning a new Nissan come true with an award-winning lineup of new and used cars auto-financing that's easy to wrap your head around and an expert team of auto repair specialists dedicated to using only Nissan parts. Our goal is to make your next car-buying experience a positive one. That means helping you every step of the way.

Ready to buy? Get a price quote before visiting the dealership.

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