Town North Nissan

My experience was great.Everyone was helpful and polite.sales Great, Service Great, smooth purchase and very happy with my vehicle. Service even served me coffee and answered questions that I had.Friendly personal and very professional. I would recommend this dealership to my friends and family in a new York minute.

James went above and beyond to make sure I found the right car for me and knows everything about the vehicles. He treats customers like family and I would recommend him to anyone. The finance office needs more help; it took way too long to finalize everything. However, the finance guy was very nice and explained options thoroughly.

Update I when to my first service 5/31 las week and it was a bad experience first I wasn't aware of why I was going the person that chatted me only said the 90 day check up. They did the first service estimated time was 2 hours I waited at the 2 hours mark I ask how much longer then they said almost done waited 30 minutes then they said there was a problem that the coolant cap was missing but I going to tell the tech to rap it up and I released it I was like what a little confused I when back and thought about it for a while I when back an ask why is the coolant cap missing he said they lift it the hood and it wasn't there we are trying to get a replacement but we don't have any on hand but I ordered one free of charge but I released the car once it's done so I waited when he first tried to hand me the keys I told him can we go take a look the coolant reservoir was empty I told him if I drive off it will overheat he said no you drove it here an it didn't overheat I was there no coolant in there then he said it's all in the radiator I was about to say what u stupid or what but I didn't I kept come an told him I'm not driving without coolant so the manager came and I told him he got them to put coolant but I told him what going to stop the coolant from escaping then they when inside and in awhile came out with a cap finally left it took 4 hours I even declined the car wash bc they told me it was going to take an extra hour the new cap arrived on Tuesday but couldn't go until Thursday I when there they couldn't find it the parts manager came out and ask to see the car he said you already have a cap and I tried to explain what happened he said the million dollar question I just don't see where did the old cap come from if we didn't have any on hand? 👏 They finally call the service advisor or someone he has it they installed the new one took the old one probably to try an warranty it out or something overall I very dissatisfied thinking not to take the car back on the next service.