1101 S Illinois Ave
Oak Ridge, TN 37830
Sales Department
| Sun | 12:30pm – 5:30pm |
| Mon | 9:00am – 8:00pm |
| Tue | 9:00am – 8:00pm |
| Wed | 9:00am – 8:00pm |
| Thu | 9:00am – 8:00pm |
| Fri | 9:00am – 8:00pm |
| Sat | 9:00am – 8:00pm |
Service Department
| Sun | Closed |
| Mon | 8:00am – 6:00pm |
| Tue | 8:00am – 6:00pm |
| Wed | 8:00am – 6:00pm |
| Thu | 8:00am – 6:00pm |
| Fri | 8:00am – 6:00pm |
| Sat | 8:00am – 2:00pm |
See all dealerships near Oak Ridge, TN that carry Nissan
Overall Rating:
2.9 (out of 5)
71% recommend this dealer
72 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Had the greatest of experiences with the team at Oak
Had the greatest of experiences with the team at Oak Ridge Nissan today, trading our Rogue for a new Pathfinder. Xavier and his team gave us a great deal and treated us like family. They worked with us to get the best price we could. Big shoutout to them all, thanks for the great service.
Dealer Response
Thank you for sharing your wonderful experience! We’re thrilled to hear Xavier and the Oak Ridge Nissan team made you feel like family and helped you get a great deal on your new Pathfinder. We truly appreciate your trust and look forward to serving you again!
Maximum rating = 5
I would not waste my time dealing with these liars.
I would not waste my time dealing with these liars. They are deceitful will lie straight to your face. Do not deal with a salesman name RD straight up sent me a message stating that I was preapproved with Nissan for $39,000 I called Nissan. They said they have no record of any preapproval for me. I sent emails to the GM that sales managers the finance managers no one bothers to email you back. I have reported them to the CFPB and the Better Business Bureau stay away from this place. They will make you mad and lie straight to your face.
Dealer Response
We’re very sorry to hear about your experience and the frustration it has caused. Clear, honest communication and follow-up are critical, and it’s disappointing to learn that you feel misled and unheard. Your concerns are serious, and we will be reviewing this matter internally to ensure it’s addressed properly. We appreciate you bringing this to our attention and regret that we did not meet your expectations.
Maximum rating = 5
High pressure.
High pressure. Refused to discuss any numbers unless we came in. We've bought multiple cars from other dealerships totally online, only coming to the dealership to sign the paperwork and pick up the car. There was no point in driving a couple hours to their dealership if we were thousands of dollars apart. Since Oak Ridge refused to even discuss numbers online like every other dealer will, I bought from another dealer who was respectful of my time and needs.
Dealer Response
We’re sorry to hear about your experience and understand your frustration. Your time is valuable, and we regret that we didn’t meet your expectations when it came to transparency and convenience. Our goal is always to provide a respectful and accommodating experience, whether online or in person, and we apologize for falling short. We appreciate your feedback and will share it with our team to improve how we serve our customers moving forward.
Maximum rating = 5
At Oak Ridge Nissan we work hard to get you into the vehicle you have always wanted. Oak Ridge Nissan service department strives for 100% customer satisfaction. From general maintenance such as oil changes to major repairs let Oak Ridge Nissan service your vehicle. Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. At Oak Ridge Nissan we strive to make buying or leasing a new vehicle a pleasant and rewarding experience. Feel free to call us at 888 337-0431 ask for the internet sales team
Our primary concern is the satisfaction of our customers come in and see us today!
Find out what your used car is worth with our appraisal tool.