AutoNation Nissan Memphis in Memphis including address, phone, dealer reviews, directions, a map, inventory and more

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4140 Hacks Cross Rd
Memphis, TN 38125

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Sales: 888-259-7024

Used Cars: 888-686-7684

Hours Toggle

Sales Department

Sun 1:00pm – 5:00pm
Mon 8:30am – 8:00pm
Tue 8:30am – 8:00pm
Wed 8:30am – 8:00pm
Thu 8:30am – 8:00pm
Fri 8:30am – 8:00pm
Sat 8:30am – 7:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 7:00pm
Sat 7:00am – 4:00pm

Reviews of AutoNation Nissan Memphis

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

4.6 (out of 5)

295 out of 316 people said they would recommend this dealer

1 (out of 5)

Worst Unprofessional Dealership Experience

Reviewed by Mike and Kim H in Arlington, TNMarch 30, 2021

“Reserved” a car and scheduled appointment. Arrived and was told salesperson was running late but she did not want to let anyone else assist us. She arrived 35 minutes late with no apology or explanation. Then proceeded to tell us the car we “reserved” was just sold. Clearly that was a lie considering we arrived just after the dealership was open. She shrugged like it was no big deal and said she had another car we could look at. We walked out and gave our trade in and business to a more competent and friendly dealership. Do not waste your time or money here

Customer Service 1

Buying Process 1

Quality of Repair N/A

Overall Facilities 3

Maximum rating = 5

1 (out of 5)

Customer service

Reviewed by Victoria Holliday in MEMPHISDecember 04, 2020

This has got to be the worst dealership in tn. I came back today after a fail attempt last month to get my brakes done. On my last visit the manager told me to call when I was able to bring my car back in. I called and left plenty of messages. No one returned my call. After my review the corporate office told me to call, i did and left messages. Guess what , I haven't heard from them either. When I went today, the manager acted like he didn't care nothing about my situation. So now I see y the employees customer service skills are bad. Look at the boss. I only drive Nissan vehicle . My last three cars have been Nissan maxima brand new, two from this location. But after today, Nissan have lost a value customer. I will never buy another Nissan vehicle and I will go somewhere else to get work done to my car. I have never experienced so much bad customer service from a place of business. When I'm finished , I'm finished. I will never step a foot on this property again.

Customer Service 1

Buying Process N/A

Quality of Repair 1

Overall Facilities 1

Maximum rating = 5

4 (out of 5)

Great Second purchase at this dealership

Reviewed by Marcew in Memphis, TnDecember 03, 2015

We bought our 2014 Altima from Automation Nissan 2 years ago and expect ed great service. Bought the car at the price I wanted. Sales agent was polite, curtious, and did try to get me the best price he could.

Customer Service 4

Buying Process 4

Quality of Repair N/A

Overall Facilities 5

Maximum rating = 5

About AutoNation Nissan Memphis

We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that's easy. Schedule an appointment today!

*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.

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