Nissan and Mitsubishi
New Car Dealership in Kingsport, TN
Overall Rating
2.7/5
Read dealer reviews
Welcome to Wallace of Kingsport. What happened to good old fashioned family operated businesses? Where a handshake and a smile left you at ease and with confidence. A dealership you can trust. That is what Wallace of Kingsport is all about. We are a family owned business, celebrating over 50 years of service to the Tri City area. "Where friends send their friends."
Here you can shop for new Nissans or used cars at our Kingsport dealership serving the Kingsport, Johnson City & Bristol area. Come visit us to test drive a new Nissan, speak to one of our certified experts, or to discuss your car financing options.
Need service for your new Nissan or Mitsubishi?
Wallace Mitsubishi's Nissan-trained mechanics can help.
Wallace Mitsubishi Reviews
Overall Rating
2.7/5
3 out of 7 people recommended this dealer
Just driving by.
Reviewed by Chris Stapleton
in WEBER CITY
February 29, 2020
I wasn't stopping at Wallace Nissan. I was in the market for a 3 row crossover, but I had chcked the website and there was nothing at Wallace I was interested in.... Certainly not the 2017 Pathfinder. But Kris Darker flagged me down as I circled the lot. He got me to get out, asked what I was looking for. He showed me a Dodge Journey and a Mitsubishi Outlander, both of which were too small for my needs. He then brought me to the Pathfinder I had at the absolute bottom of my list. He showed it to me, answered as many questions as he could, and explained to me that, as a certified Nissan, it had a 100K mile 10 year powertrain warranty. I test drove it, thanked him and went on to look at other cars that Saturday. Monday, I called him back. I came in with a list of questions. Kris let me take an extended test drive. He answered all my questions or found someone who could. We talked financing, and they worked me a deal on a 100K mile 10 year bumper to bumper warranty. Jim McCoy got us set up painlessly with out financing. Needless to say, I drove home in that Pathfinder that was at the bottom of my list! Wallace did an excellent job. I was never pressured to buy, they answered all my questions, and they worked hard to ensure I was happy with my purchase. I love my 2017 Pathfinder! Thank you Wallace Nissan!
Worst Car Buying Experience of my life.
Reviewed by Lee Moulse
in Kingsport TN
July 01, 2019
I bought a used truck from Wallace Nissan in Kingsport TN in June of 2018. I was from out of town and found the truck on their website. When I went to pick up the truck everything seemed fine. But once I got the truck home I found all kinds of rust issues that were hidden underneath. I had the truck only a day or so and I got back in touch with the dealer and told them I wanted a refund and why. They said no and told me they would not refund the money. The truck had sever rust issues. Well just a little while after that I started having engine trouble as well. Two brackets that hold the gas tank in place broke while I was going down the road and the gas tank became unsecured, you have any idea how dangerous that can be? These brackets were rested through and that is why they broke. Then just 7-8 month after buying the truck the engine died while going down the interstate, just died and lost all power, nearly caused me to be in an accident and could have killed me and my son. Again I called the dealership and spoke to Lee Moulse. Lee told me that because I did not pay even more money and buy their warranty they were not going to do anything to help me. I would not be transporting and paying to transport truck back and forth from SC to TN for this kind of service for a warranty that they would BS me on and would so much as pay for a spark plug. I thought these people would care about selling a truck of over 17k and in less than a year it is un usable and off the road due to motor not being able to hold any kind of oil pressure. I have had to replace the entire motor at a cost of 7k to me on top of the purchase. These people put my life, my family life at risk selling a truck that had no business being sold. Truck looks like a flood car they lied about and sold, if not a flood car is was found to be in bad enough shape as to not be sold to the public. These people do not care about you, or your family. They only care about profit and getting you out of the way. Do not trust these people. They are complete crooks and have no shame what so ever. I hope their employees know what a bunch of crooks they work for. This not only caused me emotional distress for being ripped off, cheated and nearly in a high speed accident due to truck losing power and shutting down, they have also caused severe financial hardship in me paying a lot of money for a dependable vehicle that I need to be left without a vehicle and any money I had to get a different vehicle is tied up in this one that Wallace cheated me on. Do not trust this dealership. I have been done so very wrong by them and they do not care and only care about their profit and greed. Do not buy or trust any of the leadership at this dealership, they are professional crooks.
The best car buying experience i have ever had.
Reviewed by Bill Mozier
in kingsport,tn
May 05, 2016
It was the best experience i have ever had buying a car, they got me my dream car and made it easy and painless.
