2733 E Stone Dr
Kingsport, TN 37660

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Sales: 866-546-4930

Used Cars: 866-547-1552

Hours Toggle

Sales Department

Sun Closed
Mon 10:00am – 6:00pm
Tue 10:00am – 6:00pm
Wed 10:00am – 6:00pm
Thu 10:00am – 6:00pm
Fri 10:00am – 6:00pm
Sat 10:00am – 3:00pm

Service Department

Sun Closed
Mon 8:00am – 6:00pm
Tue 8:00am – 6:00pm
Wed 8:00am – 6:00pm
Thu 8:00am – 6:00pm
Fri 8:00am – 6:00pm
Sat 8:00am – 3:00pm

Reviews of Wallace Mitsubishi

Overall Rating:

4.1 (out of 5)

88% recommend this dealer

248 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

2.0 (out of 5)

Im not highly enthused with the wallace sales chain at

Reviewed by paging2woodyMay 03, 2025

Im not highly enthused with the wallace sales chain at all me and my went exploring for a trade in day one told them and ask them to make offers outside eastman but they made sure to make sure eastman was the one and only and of course ultimately got turned down when our credit is better then most but in the end still get denied after they run our credit have us lose 30-40 points doing so, my advice is never say you can do something you cant do..

  • Does not recommend this dealer
  • Shopped for a used car

Overall Experience 2

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

It's all good.

Reviewed by Teresa Jewell from Pounding Mill, VirginiaApril 23, 2025

It's all good. People were very friendly, always smiling. Employees are happy. That makes for a Great environment. Waiting room is very fashionable and comfortable, rest rooms are clean, floors shiny and clean, the employees are all snappy dressers. All the decor is modern and very welcoming.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Thank you for taking the time to let us know about our visit. We hope you have a great day!

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Facility and staff are awesome!

Reviewed by Patricia Dean from Coeburn,VaJanuary 25, 2025

Facility and staff are awesome!. Lounge area has coffee and water and simple snacks if you didn?t get a chance to eat before arrival. Television for the adults and an I pad for the kids:

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Thanks so much, Patricia, for the awesome review! We are very happy to have you in the Wallace family and appreciate you taking the time to let us know about your experience!

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Wallace Mitsubishi

Welcome to Wallace of Kingsport. What happened to good old fashioned family operated businesses? Where a handshake and a smile left you at ease and with confidence. A dealership you can trust. That is what Wallace of Kingsport is all about. We are a family owned business celebrating over 50 years of service to the Tri City area. "Where friends send their friends."

Here you can shop for new Nissans or used cars at our Kingsport dealership serving the Kingsport Johnson City & Bristol area. Come visit us to test drive a new Nissan speak to one of our certified experts or to discuss your car financing options.

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
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