212 Comtide Ct
Franklin, TN 37067

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Sales: 615-924-8956

Used Cars: 615-924-8956

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 2:00pm

Reviews of Nissan of Cool Springs

Overall Rating:

4.7 (out of 5)

95% recommend this dealer

2496 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

The initial price quoted to me was $39,142 after rebate

Reviewed by madelinerry45November 01, 2025

The initial price quoted to me was $39,142 after rebate for the 2025 Nissan Frontier Pro 4x4. Nonetheless, upon examining the paperwork, I found that I only received a $500 rebate, resulting in a final purchase price of $43,456. Moreover, the vehicle was not fully loaded, and the salesperson neglected to inform me that the "Vehicle Protection Plan" for $2,399 consisted of pre-existing features such as tinted windows, paint protection, and nitrogen-filled tires. I was also misinformed about the unlimited oil change package and the 7-year free oil change promotion, which in reality only lasted for 3 years. I strongly recommend that others thoroughly review all documentation and exercise caution when dealing with deceptive sales practices.$43,456 plus $1200 tint, and nitrous in tires.plus $1199 p-plate surface protection, plus $1362 Maintenance contract!! Total plus the trade in, add on, that I did not ask.

  • Does not recommend this dealer
  • Shopped for a new car

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

"These guys have the worst fine print.

Reviewed by Holly.la2222October 16, 2025

"These guys have the worst fine print... they will add thousands and thousands of dollars out of nowhere. Don't even bother stepping on their property. They're absolutely a bunch of thieves. Whatever they're advertising is baloney."

  • Does not recommend this dealer
  • Shopped for a used car

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

AVOID COOL SPRINGS NISSAN AT ALL COSTS!

Reviewed by Holly from Nashville tnOctober 16, 2025

AVOID COOL SPRINGS NISSAN AT ALL COSTS! Their 'fine print' is a masterclass in deception. They'll add THOUSANDS of dollars to your bill without warning or explanation. It's like they're playing a game of financial gotcha. Don't believe their ads - they're nothing but a smokescreen for their predatory practices. Stepping onto their property is an invitation to financial disaster. Save yourself the headache and take your business (and your wallet) elsewhere. One star isn't even enough, but it's the best I can do."

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Nissan of Cool Springs

Nissan of Cool Springs is your friendly Nashville Nissan dealer for new & used vehicles, service, and financing. We offer all the latest Nissan models like the Titan, Altima, Pathfinder, Rogue, and Armada at great prices. Our Nissan Dealership offers:
* Friendly & Knowledgeable Sales Staff
* Huge Variety of New & Pre-Owned Vehicles
* Flexible Financing for All Kinds of Credit
* Quick Reliable and Efficient Service Center

We take pride in being part of the Greater Nashville community and we continually contribute to local organizations and take part in community events.

Call us at 615-924-8956 today!

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