Bill Gatton Nissan in Bristol including address, phone, dealer reviews, directions, a map, inventory and more

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235 Century Blvd
Bristol, TN 37620

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Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat 8:00am – 1:00pm

Reviews of Bill Gatton Nissan

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

4.8 (out of 5)

60 out of 64 people said they would recommend this dealer

1 (out of 5)

Bad business

Reviewed by Paige in Bristol vaFebruary 20, 2021

I purchased a very nice used car and when I asked for the spare key the next day they said it doesn’t have one but I can buy one for $300. I seriously regret buying from such a shady business.

Customer Service 1

Buying Process 1

Quality of Repair 1

Overall Facilities 1

Maximum rating = 5

3 (out of 5)

nissan rouge

Reviewed by frances in bristol,tn.July 20, 2019

be sure you ask about your extended warranty before you buy,i bought three cars from this dealership,they did not mention an extended warranty on my last one,i got a letter informing me my warranty had expired ,dealership informed me it would cost up to 1800.00 to get one,by another new car,buyer beware at this dealership on volunteer parkway

Customer Service 3

Buying Process 4

Quality of Repair 4

Overall Facilities 4

Maximum rating = 5

5 (out of 5)

John Ford treats you like you family

Reviewed by Joe in Piney Flats TNAugust 15, 2017

I bought 4 vehicles over the last few years from this dealer...That in its self says enough...John Ford really knows how to make a deal happen and you walk away feeling good about your purchase...I have been to other dealers like tri cities nissan...I walked in there and it was like here is the car here is the price here are your payments..They didn't even try to make it happen or affordable..My first encounter with Bill Gaton nissan was with the service department..I had an older van that was having issues...Here came along John Ford and put us into a new one for an excellent price and very affordable payments...Less than a year latter we traded it in for a rouge..John made me a fair offer on the van and put us in a Rouge...Our experience was so good with in a year we went back and traded that in for a pathfinder...In between this time one of my daughter's needed a small some what inexpensive car...Thanks to John he was able to help...So to sum this up if you want to be treated like family ..Want the best deal possible and great service...This is the dealership to go to....Fair, honest, and you walk away happy. Satisfied customer Joe

Customer Service 5

Buying Process 5

Quality of Repair 5

Overall Facilities 5

Maximum rating = 5

About Bill Gatton Nissan

We work hard to get you into the vehicle you have always wanted! That new Nissan is waiting for you, and we work with a vast array of lending sources to make sure you will get the most complete and comprehensive financial package available. At Bill Gatton Nissan, we strive to make buying or leasing a new vehicle a pleasant and rewarding experience.

Our primary concern is the satisfaction of our customers.

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