3247 Airport Hwy
Alcoa, TN 37701

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Sales: 865-366-5604

Used Cars: 865-366-5604

Hours Toggle

Sales Department

Sun 1:00pm – 6:00pm
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 7:30am – 5:00pm
Tue 7:30am – 5:00pm
Wed 7:30am – 5:00pm
Thu 7:30am – 5:00pm
Fri 7:30am – 5:00pm
Sat 8:00am – 2:00pm

Reviews of Twin City Nissan

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

I bought a 2918 Nissan frontier from twin City Nis

Reviewed by Jimmy norwood from Knoxville tennesseeApril 21, 2023

I want to thank Mike and Gina Jones for there outstanding job on helping me get in a truck that will last me a lifetime they were very prompt on delivering customer service to me I had been looking for a while and I stubbled up on them great people and lots of help all the way around thank you so much guys

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

2.0 (out of 5)

Standard car dealership, money > customer

Reviewed by Preacherman from Oak Ridge, TNMarch 06, 2021

I wish I could tell you this dealership was different than the typical car dealership, but I can't. I wish I could tell you I didn't wait for an unnecessary 10 to 15 minutes to be told no after my first offer, but I can't. I wish I could tell you I didn't wait another 10 to 15 minutes before the sales manager (Phase 2) came to give a semi-reasonable counteroffer, but I can't. I wish could tell you that when we went to the finance guy (Phase 3) that he didn't try to sell me an extended warranty dropping the price 5 different times and FAILING to tell me that it included a $100 dollar deductible every time you get a repair, but I can't. I wish I could tell you that when I called the Dealership Manager about my concern about the finance guy that he did more than say, "I will address that with him", but I can't. I wish I could tell you this is the worst car dealership I have ever been to, but I can't. I have experienced worse, but Twin City Nissan is your standard stereotypical car dealership, makes the customer feel uncomfortable and make them more money.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Great Experience

Reviewed by William Bobo from Maryville, TNDecember 31, 2020

Great experience at Twin City Nissan with Robert Isakson Product Specialist and Harold Francois Fiance director. They were very knowledgeable about vehicles, warranties,and services. They treated us like family! Thank you so much, we love our new SUV!

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

About Twin City Nissan

Twin City Nissan is among one of the top Nissan dealerships in East Tennessee in customer service and the only locally owned and operated Nissan dealership in the Knoxville area!

At Twin City Nissan we want to make your car buying experience as easy and enjoyable as possible. Our no-pressure sales team will help shoppers find your new Nissan or a pre-owned vehicle that best fits your needs. We offer more than 800 pre-owned vehicles all makes and models along with all new Nissan models. Stop by for a test drive and let us help you take a new vehicle home today!

Ready to buy? Get a price quote before visiting the dealership.

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