Nissan of Sumter in Sumter including address, phone, dealer reviews, directions, a map, inventory and more

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Overview
Dealer Reviews

Nissan New Car Dealership in Sumter, SC

Overall Rating

1.8/5

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Nissan of Sumter is ready and waiting to help you out in any way we can. Our skilled financial team will be delighted to discuss a car loan or lease, finding the solution that works for you. After all, your needs are our priority when it comes to realistic auto financing.

Of course, Nissan of Sumter realizes that the sale is only the beginning of your experience with your automobile. For that reason, we offer professional car service and repair here in Sumter. For everything from simple oil changes to full replacements of Nissan parts, our friendly auto experts will service your vehicle with a smile.

If you're looking for service for your new Nissan, Nissan of Sumter's trained mechanics can help keep your new car running like new. So give them a call!

Nissan of Sumter Reviews

Overall Rating

1.8/5

1 out of 5 people recommended this dealer

Customer Service:

2/5

Buying Process:

2/5

Quality of Repair:

3/5

Overall Facilities:

3.5/5

Worst car buying experience, EVER

Overall Rating:

1/5

Customer Service:

1/5

Buying Process:

1/5

Quality of Repair:

1/5

Overall Facilities:

5/5

Reviewed by Stephen Harkins
in SUMTER
March 29, 2019

I have over 20 years in the automotive industry, first, as a car salesman and a shor time later as Service Manager and Parts Manager at a Lincoln/Mercury dealership in Oregon. Our overall goal was "customer satisfaction". I am sorry to say I can't say that about Nissan of Sumter. I did buy a car here, only because I liked the car. The car buying process was a "joke". I just went to pick it up after having the windshield replaced - my car had been driven 160 miles and the windshield was filthy - the drivers windshield wiper had no rubber left at all and could not be used - just one example of the buying process I experienced.

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Exceptional Customer Service

Overall Rating:

5/5

Customer Service:

5/5

Buying Process:

5/5

Quality of Repair:

5/5

Overall Facilities:

5/5

Reviewed by Sherell Robinson
in Myrtle Beach, SC
March 02, 2019

Nissan of Sumter provided exceptional customer service as I shopped for a used car. I would highly recommend Jai Withers as he was very attentive to my needs as far as what I am seeking in a vehicle. I plan to definitely purchase a vehicle when I receive my taxes!

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Unprofessional and dishonest

Overall Rating:

1/5

Customer Service:

1/5

Buying Process:

N/A

Quality of Repair:

N/A

Overall Facilities:

1/5

Reviewed by R WIlson
in Sumter SC
January 12, 2019

We shopped online and ended up finding the car local we wanted. Went to dealership. The salesman did not know the prices for the vehicles and misquoted what the prices were. I ended up showing him the vehicle I wanted. The dealership itself is dirty inside and had music blaring on a speaker in the lobby. Salesmen were dressed in casual clothes and it had a terrible atmosphere. I could not tell who worked there or was a customer. Finance manager was also unprofessional and talked to us as if we were uneducated. Sure wish the Jones family still owned Nissan. Unprofessional and shady dealership.

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Dealership Contact Information

Nissan of Sumter 1260 Broad St
Sumter, SC 29150

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New Car Locator New Car Inventory for Nissan of Sumter in Sumter, SC, 29150 by make:
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3 2019 Nissan Armada Vehicles
4 2019 Nissan Frontier Vehicles
5 2019 Nissan Kicks Vehicles
6 2019 Nissan LEAF Vehicles
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8 2019 Nissan Murano Vehicles
9 2019 Nissan NV200 Vehicles

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