Nissan of Sumter

Went there to look at a used truck had $25,000 in cash try to purchase they want it more than I was willing to pay try to negotiate they refuse but continue to message me with a little smart laughs your car your truck is waiting on you and sending laughing faces and Captain texting me continuous I told him that I'd found one at the Chevrolet dealership with less miles same truck and he messaged me today laughing that it was no longer available I wished I could contact the owner of the company to let them know what rude people they have working for them the guy that came out was very rude front tires had a lot of wear and out of line looking and the best he would do was knock a hundred or so dollars off do not understand these people y'all do not have a high rating as I see looking at what I have reviewed y'all are really sad people

As of today my car has been there for almost 3 months….waiting…..checking one thing…..waiting for parts…..checking another thing…..waiting on parts! No customer service calls unless I call them! Warranty Company pays them and still no car! Now….waiting on more parts and “ other cars waiting”! Mind you….almost 3 months with no car! Almost 3 months waiting! Warranty paid over 9000.00 to them and still waiting!!! Have been very patient with nail today and now very disgusted! Owner not there, general manager not there, service person in a meeting! Plugs and a coil now…..and knew this yesterday! I would definitely not recommend their service department! 3 months!!!

We took our 2022 Nissan Armada Platinum to get the side mirror replaced. The first mirror that we paid to have overnighted, was the wrong one, yet they still installed it and tried to act like it was the right one. I complained, they ordered another one and replaced it. During the time between the first mirror and the second mirror, a $500 master switch was damaged. Everything points to the individual that installed the mirror. This was explained in GREAT DETAIL to the parts service coordinator , his name is Ryan, including how they tried to make my wife think that the first mirror was the correct one. The only response I received from Ryan was they apologize for how they talked to my wife, but said the switch breaking was just something we had to deal with. COMPLETELY UNACCEPTABLE and I strongly urge anyone who is thinking about buying a car from these crooks to take your business elsewhere.