Nissan of Sumter in Sumter including address, phone, dealer reviews, directions, a map, inventory and more

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2600 Broad St
Sumter, SC 29150

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Sales: 803-720-2535

Used Cars: 803-795-4258

Reviews of Nissan of Sumter

Overall Rating:

2.2 (out of 5)

29% recommend this dealer

14 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Rude Sales Manager

Reviewed by JJ from SUMTER, SC May 03, 2022

Tramaine the sales manager is rude He told us that we were upside down without looking at or vehicle and that it was not worth his time

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Overall Facilities 5

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

Do NOT do business with this dealership!

Reviewed by Kimberly J from Georgeyown, SCFebruary 08, 2022

After seeing a car I liked online I spoke with the dealership and had them send over the purchase order to my email so I could send to my bank , who by the way had already approved me and was ready to send over the check. I get the purchase order and it includes a $1k service warranty that I didn't ask for along with a $477 fee that their website plainly states was already included in advertised prices. Apparently they thought I would just go along with this. After calling them back, they were "graciously" going to remove the $477 fee that wasn't supposed to be on there anyways but REFUSED to remove the $1k service warranty that I never asked for. The car I was buying was literally still covered by factory warranty and they were trying to force me to pay for a warranty I didn't want. I'm not sure who they thought they were dealing with but I am not going to be pushed around. I would absolutely NOT suggest dealing with this dealership.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

5.0 (out of 5)

They were very friendly and helpful. Did not have to...

Reviewed by dweidner2011December 22, 2021

They were very friendly and helpful. Did not have to wait. Would recommend this place.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

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