Rock Hill Nissan

If there was ever an indictment on this company it's their own attempt to pay me $2000 to silence me and stop talking about our experience with them publicly. They asked me to sign a non-disparagement agreement and to remove all previous reviews. I told them to keep their money and its of more important to be able to openly discuss our experience and potentially save future prospective clients the trouble. I can't say this with any more seriousness...AVOID ROCK HILL NISSAN AND ALL SUBSIDIARIES OF HUDSON AUTOMOTIVE AT ALL COSTS. Im sure they will attempt to drown out this negative review with more fake positive reviews like they did in the past. However, if you happen upon this, know that they flood these reviews with fake ones as well to drown out the real ones. This company failed to disclose multiple known issues, previous accidents and lied about warranty coverages on our vehicle. They then maliciously put a "hold" on our title and claimed we planned to return the vehicle and reverse the sale which in private conversations was denied as an option to us. After 90 days of waiting I never received the title and I only received it after I went to the DMV and did their job for them. The SC DMV got involved and characterized their actions to me as "sleazy" and "grimy". They have multiple claims by other customers on the BBB for rolling back odometers, lying about repairs needed during service visits and never paying for trade ins. Do your due diligence and shop elsewhere.

Purchased a used vehicle from Rock Hill Nissan on May 30th, 2025. Today is August 29th, 2025 and we still do NOT have a TITLE in hand. After the first month without the title, we went to the DMV to get a copy. DMV stated that their records had the title listed as "Engine Blown, Vehicle Returned to Dealership," stating it was not in our name. Dealership said this was "not their fault, but they'd fix it." It's been almost 90 days and I still have no title. Records sent to me from the owner show that the title was not processed until July 30th. That is 60 days post-sale. "South Carolina Code § 56-19-370 (state law) - licensed dealer who sells a motor vehicle must deliver a valid certificate of title to the buyer within 45 days of the sale." This same vehicle experienced major issues less than two weeks of owning it. Called dealership the moment the AC broke and the Sales Manager Jamin said "I'm so sorry! Bring it in tomorrow morning for a VIP appointment at 7am and we'll make this right." Apparently "make this right" means, "we actually won't call you for three days." After being reassured that they are inspected and have "the best warranty in the business," we learned that the air compressor EXPLODED and had metal shrapnel flying around the AC tubes and needs almost 4K in repairs. After I asked how how extensive of an inspection they do, the Service Manager told me "It would cost us too much money and take too long to do an inspection like that." If you're considering Rock Hill Nissan - DON'T. They fluff their reviews online to hide the bad ones. Check out recent google reviews, Yelp reviews, and PLEASE look at the BBB complaints. There are MANY!

I went in to see salesman about a vehicle we talked about. He wasn't there but another person showed me the vehicle and I test drove it. The salesman never called me back after he was informed I had been in. I waited and couple of days later it was posted sold. Yes I could have kept reaching out but I wasn't going to chase someone down to take my money!