4701 US-501
Myrtle Beach, SC 29579

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Sales: 866-752-0984

Used Cars: 866-521-0196

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 1:00pm

Reviews of Grand Strand Nissan

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

First Class experience!

Reviewed by Fishman from Murrells Inlet, SCOctober 04, 2024

First Class experience! Staff made me feel comfortable and did pressure me. Found the exact car that I wanted. Would highly recommend!!

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Fishman, thank you so much for your high rating! We look forward to seeing you again!

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Maximum rating = 5

5.0 (out of 5)

I see a lot of negative reviews of this dealership.

Reviewed by Jeff from Loris SC 29569September 17, 2024

I see a lot of negative reviews of this dealership. I have bought two vehicles from this dealership in the past 10 years always been treated Fairly. . I was able to come to an agreement on those vehicles with a sales person and sales staff. I get the new vehicle I Bought this year serviced in the service department every 5000 miles. I am a Master tech, I took my vehicle into the service department to see if they would diagnose it correctly and I knew there was a technical service bulletin on what I was taking in. They told me it’d be $140 because this part was surprisingly out of warranty at 18,000 miles. I knew that since there was a TSB on the part, it would be covered by warranty after agreeing that I would pay $140 for them to diagnose it and fix it. I received the car back. They informed me there was a TSB on the issue And that it would be covered by warranty. Now after that little test, I trust the service department to not bill you for what is not needed. They could have easily just took my $140 as they planned on doing. But were found to be honest. I will not hesitate to use the service department again just wanted to share.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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Maximum rating = 5

1.0 (out of 5)

Had my vehicle towed to Nissan Grand Strand.

Reviewed by Katherine Richards from Otto, NCJune 05, 2024

Had my vehicle towed to Nissan Grand Strand. One coil pack replacement cost me $549. Nissan OEM genuine part is 95.00. When I talked with the service manager, I told him that the car had just been tuned up . They charged me $180 for an all point inspection. Tell me why $180 to hook up a car to a computer which most places don’t charge for. The part needed to be replaced takes about 15 minutes at the most. It’s pulling a plug and removing a bolt removing & replacing the coil pack and torquing the bolt back down. Said it wasn’t hooked up right. They had to reposition a part and wires which were hooked up incorrectly. I talked to another dealership and was informed that was not true. My mechanic also confirmed that wasn’t true. Make sure they say warranty is valid. I was informed by Nissan emergency services that I had 100% coverage and it wouldn’t cost me anything. I was charged $549 because my warranty wasn’t valid. Somebody lied!

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Katherine Richards, thank you for taking the time to leave us feedback about your experience with us. Please reach out to us at (843) 236-2191 so we may assist you in moving forward towards a resolution.

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Maximum rating = 5

About Grand Strand Nissan

Grand Strand Nissan in Myrtle Beach SC also serving Conway SC and North Myrtle Beach SC consistently scores in the top 2% of all Nissan dealers in customer satisfaction. Grand Strand Nissan offers a level of hospitality that is normally only found at upscale resorts and restaurants. Our team members are well-trained in all areas of hospitality to make sure our customers are treated as guest in our home and feel that they are getting an outstanding value doing business with us. The tenure of our staff is great for customers because the same team is here every time they visit the dealership.

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