2712 Laurens Rd
Greenville, SC 29607

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Sales: 864-254-7758

Used Cars: 864-254-7758

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 4:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 4:00pm

Reviews of Crown Nissan of Greenville

Overall Rating:

2.1 (out of 5)

84% recommend this dealer

419 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Matt sold me a car that he knew was a lemon.

Reviewed by Bri from Greenville, SCSeptember 28, 2025

Matt sold me a car that he knew was a lemon. Beware of their fraudulent activity. I voluntarily gave the car back, it was bought in Oct 2024, the transmission went out in Dec 2024, and I gave it back. Now the amount is sitting on my credit report, though they haven’t sent me anything regarding the auction & final sale. Illegal activities all around. Steer clear!

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

We are very sorry to hear about your experience and the issues you’ve faced with your vehicle. We regret that you felt unsupported when trying to seek help through our team. We would be happy to speak with you further about these issues. Please contact me at your convenience. Mike O’Leary, General Manager, 864-478-1568

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

If you enjoy playing “guess what happened to my car”

Reviewed by Wleonard26September 03, 2025

If you enjoy playing “guess what happened to my car” after a simple oil change, Crown Nissan of Greenville is the place for you. Dropped my 2018 Rogue off for an oil change, got the usual “it’s ready” text, paid, grabbed my keys, and left. Nobody bothered to mention they had hit my car. Classic. Since it was raining when I picked it up, I didn’t notice until later that the back fender and bumper were dented and missing paint. Called them—silence. Only after leaving a review did Ryan, the service manager, finally reach out. His explanation? “We don’t know we did it… but yeah, it wasn’t like that when you dropped it off… but it was there on our cameras during service.” Uh-huh, sounds legit. They scheduled repairs three weeks out, kept my car for a month, and at least gave me a rental. When I finally got the “it’s ready” text, the paint was orange peeling. So they kept it another week. When I officially got it back? Surprise! Food trash inside (thanks for the bonus snack, guys), body shop dust all over the interior, and the cherry on top: “We don’t clean vehicles because the owner takes more pride in making it perfect than we will.” Inspirational motto, really. I asked for documentation of the repairs (because I keep detailed receipts). On July 30th at 9:58 a.m. I was promised I’d get it “as soon as the body shop gives it to me.” Still waiting, Ryan. Overall? Communication: 0/10. Reliability: 0/10. Trustworthiness: negative if that’s possible. This was my first—and absolutely last—time dealing with Crown Nissan. If you’re looking for a dealership that damages your car, ghosts you until you complain publicly, and then returns it dirtier than when you dropped it off, congratulations—you’ve found your dream team.

  • Does not recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you for taking the time to share such a detailed account of your experience. We regret to hear about the damage to your vehicle, the delays, and the lack of communication you encountered throughout the process. This is not the level of service or professionalism we expect from our team, and we are reaching out to you about this issue and would like to work towards a resolution. If you haven’t heard from us yet, please contact me. Mike O’Leary, General Manager, 864-478-1568

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Super unhappy with this dealer.

Reviewed by dawnyoung10June 17, 2025

Super unhappy with this dealer. Sold me a "certified" car which probably wasn't. A sticker on the inside of the car door means nothing, anyone could've put that there. The car was in an accident before I got it, had multiple things wrong with it and still does! I've brought it back for service to find out what the chirping noise is and they "can't duplicate the issue". Strange. I hear it EVERY DAY. The blower motor needed to be fixed, the brakes were fixed TWICE and they still feel weak. They also wouldn't give me a good interest rate unless I bought their stupid warranty which by the way is USELESS. No one wants to deal with it not even the service guys at this place. This dealership needs to be shut down. I turned in a mint leased car and got handed a piece of crap. These people do nothing but lie. The manager is nothing but a liar and a thief.

  • Does not recommend this dealer
  • Shopped for a used car

Dealer Response

Dawn, We're very sorry to hear about your experience and the frustration it has caused. We understand how upsetting it must be to continue experiencing issues with your car. Your concerns about the certification, the ongoing mechanical problems, and the financing process are serious, and we sincerely regret that you feel let down at every step. We would like the opportunity to speak with you directly to understand the full details and explore how we can make this right. We will be contacting you, but if you haven’t heard from us yet, please contact me. Mike O’Leary, General Manager, 864-478-1568

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Crown Nissan of Greenville

Crown Nissan of Greenville is the best new used & Certified Pre-Owned dealership in the greater Greenville South Carolina area including Greenville Anderson and Greer. Shop our Nissan Lease APR & Financing incentives specials & deals today! We also offer great rates on used cars & used trucks. Our auto financing options are vast and you can get pre-approved on a loan in seconds. We also offer a world-class auto service center repair & maintenance shop with the best discounts and coupons all available online. Stop searching for other Nissan stores and dealerships to visit Crown Nissan of Greenville today.

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