John Sisson Motors in Washington including address, phone, dealer reviews, directions, a map, inventory and more

A member of the Cars.com family

480 Washington Rd
Washington, PA 15301

Get Directions

Sales: 724-705-0805

Used Cars: 724-705-0821

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 4:00pm

Service Department

Sun Closed
Mon 8:00am – 4:30pm
Tue 8:00am – 4:30pm
Wed 8:00am – 4:30pm
Thu 8:00am – 4:30pm
Fri 8:00am – 4:30pm
Sat 8:00am – 12:00pm

Reviews of John Sisson Motors

Overall Rating:

3.3 (out of 5)

55% recommend this dealer

31 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

3.0 (out of 5)

Joe, Jim, and Rob were all very helpful and helped us get

Reviewed by Dustypettit01June 09, 2022

Joe, Jim, and Rob were all very helpful and helped us get into a more reliable vehicle.Would recommend them.

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 3

Customer Service 4

Quality of Repair N/A

Friendliness 4

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

BUYER BEWARE

Reviewed by I'm a professional from Oklahoma CityMay 18, 2022

I gave the dealership a one star because there is no other option to lower the feedback. I called John Sisson Motors to purchase a vehicle that was listed on the internet nationally for on a popular website. I contacted the first Manager at a sister dealership he walked over my contact information. I specifically ask to only talk to leadership since I am buying sight unseen other than pictures and a brief intro. I received a call from a salesman named Nic. He interviewed me to the point of frustration. Things like why you are buying the car from PA, isn't there any local dealers. How much was my expected budget to buy? Very arrogant and unprofessional in their conversation and approach to a customer experience. Shocking coming from a Mercedes-Benz dealership. After I got a loan approved for me I called back to ask for a valuation explanation of the vehicle. I had a gentleman call me back who claimed to be from operations part of the dealership. I asked for a manager who is accountable to make decisions. I don't like talking to the salesman who have to go back and forth to get approval. The Operations person was even worse tell me a 52 yr old man how I should conduct business. He tried to steer me to use dealership financing after he was told I had a loan. Even though my bank had me approved but the cars loan to value price was 110%. Soon as I asked for valuation report of some sort, he start acting paranoid. He asked me why I didn't want to use their financing. Why am I wanting to buy a vehicle from PA. Do they not have used CLSs in Oklahoma. I tried to hold my tongue and keep it professional and use it as a teaching moment. I couldn't leave him in the condition I found him. Why don't I want to use their financing. I don't want my lending institution in some other state. This is not a professional operation and it uses the old dealership lingo of talking down to a customer and dictating how a customer will do business. A very arrogant staff. SHAMEFUL.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Dealer Response

Without your information, we are unable to properly assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@johnsissonmotors.com. We hope to hear back from you soon.

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

5.0 (out of 5)

Joe Liberatore did a fine job of showing me cars he

Reviewed by Jackie4gFebruary 24, 2022

Joe Liberatore did a fine job of showing me cars he thought met my description and price requirements. Rob Bruce explaining extras. I'm very happy with my car!⁹

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top