900 Oneill Hwy
Scranton, PA 18512

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Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 5:30pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 8:00am – 5:00pm
Tue 8:00am – 5:00pm
Wed 8:00am – 5:00pm
Thu 8:00am – 5:00pm
Fri 8:00am – 5:00pm
Sat 8:00am – 1:00pm

Reviews of Tom Hesser Nissan LLC

Showing the most recent reviews from Cars.com and DealerRater.

4.0 (out of 5)

Brenden feliciano in sales was very personable and

Reviewed by John s from Carbondale paNovember 17, 2024

Brenden feliciano in sales was very personable and professional who made my truck buy experience a positive one. From quick email response to sales end, salesman Brenden Feliciano was a delight, very professional, polite and listened to my needs. Never tried to push the sale and was easygoing explaining everything to me. While he worked hard to keep me informed of everything going on as he multitask with other customers needs he never forgotten me. Constantly updated me on the proses, financials, rates and where the process was. His personal attention to detail and commitment to his customers, knowledge of vehicles and options, kindness who worked with me to the end of the sale. I highly appreciate and recommend Brendan for sales knowledge here. Other then dealership having some minor issues with there computers and Penn. Dot. My experience was flawless at Tom Hesser Nissan. This is our 3rd car from this dealership. I highly recommend Brenden! Thank you!! John S purchased a blue 24 frontier with 1200 miles and saved $$$$

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Thank you, John, for your wonderful review and loyalty to Tom Hesser Nissan! We’re thrilled Brenden made your truck-buying experience smooth and enjoyable with his professionalism and attention to detail. Congratulations on your new 2024 Frontier! We appreciate your recommendation and look forward to serving you again. 🚙

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Maximum rating = 5

5.0 (out of 5)

I can always count on a great experience when bringing my

Reviewed by Jeff P from Dunmore, PAJuly 29, 2024

I can always count on a great experience when bringing my Frontier in for service. Whether it is regular maintenance or repair, their staff is very kind and helpful, prices are competitive, and work is always completed in a timely fashion.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Thank you so much for your continued trust and loyalty! We’re thrilled to hear that you always have a great experience with us. Our team is dedicated to providing top-notch service every time, and it’s great to know we’re meeting your expectations. If there’s ever anything more we can do, don’t hesitate to reach out! Samantha Bravo Internet Sales Manger Tom Hesser Nissan

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Maximum rating = 5

5.0 (out of 5)

Excellent purchase experience with Tom Hesser Nissan.

Reviewed by Jason P from ScrantonMarch 07, 2024

Excellent purchase experience with Tom Hesser Nissan. I felt that the staff was very helpful in selecting a new Nissan. They were not pushy at all. I would do business with them again.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

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Maximum rating = 5

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