Faulkner Nissan Mechanicsburg in Mechanicsburg including address, phone, dealer reviews, directions, a map, inventory and more

A member of the Cars.com family

6627 Carlisle Pike
Mechanicsburg, PA 17050

Get Directions

Sales: 717-516-6171

Used Cars: 717-516-6745

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 5:00pm
Tue 7:30am – 7:00pm
Wed 7:30am – 5:00pm
Thu 7:30am – 7:00pm
Fri 7:30am – 5:00pm
Sat 8:00am – 3:00pm

Reviews of Faulkner Nissan Mechanicsburg

Overall Rating:

4.7 (out of 5)

94% recommend this dealer

204 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

2.0 (out of 5)

Not a happy way to end a sale

Reviewed by Heidi from Mechanicsburg, PAMarch 23, 2022

I had a great experience buying the car and my salesperson was wonderful. However, disappointment came in the end. My used car only came with one key fob. Unbelievable that the dealership wouldn't step up and provide another. A small expense to end things on a good note. My salesperson has offered her own personal assistance, very generous of her. But very disappointing to end this experience this way. I have now changed my opinion of the dealership.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Hi Heidi, thank you for sharing your experience with us. We are disappointed to learn of your visit and would like the opportunity to try and make this up to you. Please reach out to us at (717) 697-8400 when you have a chance so we can discuss your concerns in hopes of resolving this matter to your satisfaction.

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Sales process was a joke.

Reviewed by aknouseFebruary 21, 2022

Sales process was a joke. Told the sales person what I was looking for, brought me a car with double the miles and 1/2 the accessories. Then he seemed suprised that I didn't like the 1st one. I had a pre-approval for financing, talked me into trying Nissan Financing, but then they ran my credit through several banks, which was completely not necessary. There was gum on the back seatbelt latch, I asked to have it cleaned off, before delivery, they clearly do not listen, because that simple task was ignored. I've ended up have multiple issues since purchase, and the sales manager, nor service manager will respond to these issues. Awful service. Save yourself some head & heart ache.. go elsewhere..

  • Does not recommend this dealer
  • Shopped for a used car

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 2

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Poor Sales department

Reviewed by Discouraged buyer from Lebanon, PAFebruary 20, 2022

Called dealership regarding a vehicle listed on their website was told that it was available, so I drove an hour to see it. The salesman acted as though I was a bother to him, I asked about why it wasn't detailed better (maybe they were shorthanded like everywhere else these days), no he told me they did detail it....hmmm. I flipped up a seat and there was lollipops and other garbage under it, the glove compartment had dirt laying in it, the backseats looked like someone was chewing tobacco and slopped their spit on them. The vehicle had a roof rack and the roof looked like it had never been washed, there was a residue buildup that looked like tree sap all over it. Pointed this out to him and his response was well this is a very low price for this model vehicle and so we cleaned it up good for the price. Really it was a low mileage 2017 Toyota and yes the price was good that is why I went to look at it but seriously my 2010 Toyota was cleaner than that. He never asked if I was looking to trade my vehicle or not. I really don't think he wanted to be bothered with selling that vehicle to me and if that was the case then he should have handed the sale off to a co-worker. Not impressed at all with Faulkner and wish the vehicle would have been at Bobby Rahal's down the road there they like their customers.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Dealer Response

Hi, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us. Please contact our Manager at (717) 697-8400 so that we may ensure your experiences with our dealership are more pleasant moving forward.

Overall Facilities 3

Customer Service 1

Buying Process 1

Quality of Repair N/A

Maximum rating = 5

About Faulkner Nissan Mechanicsburg

Faulkner Nissan Mechanicsburg is the latest addition to the Faulkner Auto Group's family of dealerships and we are happy to serve Mechanicsburg customers with all their automotive needs.

At Faulkner Nissan Mechanicsburg our most important goal is customer satisfaction. That's why our employees treat every customer with the utmost courtesy and respect following our 10 principles. Experience Faulkner Nissan Mechanicsburg's exceptional customer service by visiting our dealership located at 6627 Carlisle Pike in Mechanicsburg PA.

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top