Faulkner Nissan Mechanicsburg in Mechanicsburg including address, phone, dealer reviews, directions, a map, inventory and more

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6627 Carlisle Pike
Mechanicsburg, PA 17050

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Sales: 717-516-6171

Used Cars: 717-516-6745

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 5:00pm
Tue 7:30am – 7:00pm
Wed 7:30am – 5:00pm
Thu 7:30am – 7:00pm
Fri 7:30am – 5:00pm
Sat 8:00am – 3:00pm

Reviews of Faulkner Nissan Mechanicsburg

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

4.8 (out of 5)

189 out of 197 people said they would recommend this dealer

5 (out of 5)

Nissan Sentra 2015

Reviewed by Ramsha Khalid in Carlisle, PAJune 10, 2021

It?s was a great experience and service advisor Melissa Wright, she is very nice. I am really happy for a Nissan work. Thanks a lot

Customer Service 5

Buying Process 4

Quality of Repair 5

Overall Facilities 5

Maximum rating = 5

5 (out of 5)

porfive@aol.com

Reviewed by Karen Porambo in Enola, PAJune 09, 2021

had inspection and oil change. service was excellent. Okay done, I really don't like surveys and this one didn't submit easy. Loved the customer service, but do not like the website.

Customer Service 5

Buying Process N/A

Quality of Repair 5

Overall Facilities 5

Maximum rating = 5

3 (out of 5)

The tire rotation that never happened

Reviewed by Joseph Rucinsky in camp hill,paJune 04, 2021

I scheduled an appointment for an oil change and tire rotation. Long story short. I was waiting 1 1/2 hours for my vehicle. The oil change was completed but the tire rotation was not. The invoice which I received was ambiguous. It stated that "CHECK ADJUST TIRE PRESSURES: ROTATE TIRES*** RT CHECK ADJUST TIRE PRESSURES; ROTATE TIRES", to the tune of $19.95. Thaen in the following lines it stated "43861 DID NOT PERFORM TIRE ROTATION PER MAINTENANCE REQUEST." My issue is that I was NEVER informed that the tire rotation, which I requested, was not performed. They did however make sure to tell me that the mechanics recommend flushing the braking system. I must include that the next morning I called the service department and spoke with a Craig, a different service advisor than the one from the previous day. He looked in to the matter and called me back in a few minutes. He apologized and credited my account with the amount that I was charge for the tire rotation which never happened. I would like to thank Craig for his speedy handling of the situation. I will likely use Faulkner service department again but will be more vigilant on making sure that what I request is actually what is completed.

Customer Service 2

Buying Process N/A

Quality of Repair 2

Overall Facilities 5

Maximum rating = 5

About Faulkner Nissan Mechanicsburg

Faulkner Nissan Mechanicsburg is the latest addition to the Faulkner Auto Group's family of dealerships and we are happy to serve Mechanicsburg customers with all their automotive needs.

At Faulkner Nissan Mechanicsburg, our most important goal is customer satisfaction. That's why our employees treat every customer with the utmost courtesy and respect, following our 10 principles. Experience Faulkner Nissan Mechanicsburg's exceptional customer service by visiting our dealership located at 6627 Carlisle Pike in Mechanicsburg, PA.

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