Rothrock Nissan, Chrysler, Dodge, Jeep, RAM in Allentown including address, phone, dealer reviews, directions, a map, inventory and more

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1648 Plaza Ln
Allentown, PA 18104

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Sales: 610-709-6945

Used Cars: 610-709-6894

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 8:00pm
Tue 7:30am – 8:00pm
Wed 7:30am – 8:00pm
Thu 7:30am – 8:00pm
Fri 7:30am – 8:00pm
Sat 7:30am – 5:00pm

Reviews of Rothrock Nissan, Chrysler, Dodge, Jeep, RAM

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

4.1 (out of 5)

103 out of 132 people said they would recommend this dealer

5 (out of 5)

Sheldon In RAM Sales was GREAT !

Reviewed by Ron Green in Fishkill NYJune 16, 2021

Was searching the Northeast for a very specific truck - Talked to Steve Bennett, Manager, and then to Sheldon Simpson in sales - I was upfront with what I was looking for, and they were upfront with the best deal they could give me in these crazy times with very limited inventory. They gave me what I was looking for on my trade In, had everything ready for me when I drove over 150 miles to get to the dealership, I was in and out in less then an hour, and even took great care of me AFTER the sale when the truck was missing something small. I will be back to deal with this dealership, and I've even recommended friends to take the trip to deal with these stand up guys. NO BS, just a great all around experience with Sheldon and Steve. Thanks again ! Ron G

Customer Service 5

Buying Process 5

Quality of Repair N/A

Overall Facilities 5

Maximum rating = 5

1 (out of 5)

Can do Maryland registration right

Reviewed by Maryland_buyer in Davidsonville MDApril 09, 2021

I drove from Maryland to PA for a good deal on a new Grand Cherokee. After 7 weeks, I still do not have a valid registration for my new car, and the Maryland DOT is threatening me, because the trade-in is still registered to me, and does not have insurance. This will be a mess to straighten out.

Customer Service 1

Buying Process 1

Quality of Repair N/A

Overall Facilities 4

Maximum rating = 5

5 (out of 5)

Great People, Great Experiene!

Reviewed by David Harding in Bear, DEMay 09, 2017

The dealership was huge and there were lots of salespeople out front as soon as I pulled up. I was nervous it would be one of those experiences where everyone rushed right at me to sell hard! I could not have been more wrong! I got out of the car and only 1 salesperson approached me and was very courteous and helpful. He was there if I needed him but if not was happy to let me do my thing which was very much appreciated! My salesman, Wael, was younger than me but very knowledgeable and courteous. He worked diligently through all of the issues I am which were definitely a few since I had a PA License and needed to register in DE! Which is impossible.. regardless Wael worked with me and his upper management to work out all issues and get me the Jeep I came in to buy at the price I wanted to pay with very acceptable financing terms. Additionally, the people in the finance dept. explained everything to me and were very friendly and patient, not in a hurry to get to the next customer, which I've seen before. My particular financial professional walked me through all my options and even told me about the options that were actually worth paying for vs. the ones that weren't. He worked out a way for me to get the extended warrantee I wanted at the price I wanted to pay for it which was significantly less than its value. I was and continue to be very pleased with the service in finance. Finally, I was directed to a dept. with a lady who's job it was to discuss with me all the ins and outs of my new Jeep. She is the perfect person for her job let me tell you! This woman (I wish I could remember her name) was extremely knowledgeable about Jeep and even showed me her own personal Wrangler "Willy" outside when we went to do a walk around my new Wrangler! She took the time to insert markers within the user manual for my Jeep so I would have quick reference tabs to get to important content within the manual.. that alone was amazing! Far above and beyond and really made me feel like they actually cared about me as a customer and not just another body they could push a vehicle onto. She took me over my Jeep with a fine tooth comb and has since the buying process personally followed up with me 3 different times to ensure I am satisfied. She is a peach! Overall, I will absolutely go to Rothrock again and I highly recommend finding and working with the salesman, Wael, since He was so great for me! The management really seemed to be good guys and although they are salespeople who need to move units to survive, they don't come off as pushy or insistent in any way. They are considerate, patient, caring, knowledgeable and informative. I will be back to Rothrock for sure and would highly recommend to anyone in the market for a new or pre-owned vehicle. The selection at Rothrock is enormous, probably a 0-1% chance you won't find something you love at the price you want to pay (as long as you're realistic going in to it). In closing, I'll say that my salesman, Wael, not only did a great job, but also asked me (without insisting) if I would be willing to take a picture with my new Jeep out in front of the dealership to use in his Facebook marketing. His hope was to show how satisfied his customers are and promote a family environment at his dealership which I can personally attest to. I have bought more than a few cars in life and Rothrock was hands down the best experience I've had. Go to Rothrock for your next car, you will not regret it! PS, ask for Wael!

Customer Service 5

Buying Process 5

Quality of Repair N/A

Overall Facilities 5

Maximum rating = 5

About Rothrock Nissan, Chrysler, Dodge, Jeep, RAM

The Lehigh Valley's Largest auto inventory. Rothrock is family owned and operated and has been serving the Lehigh Valley for more than 55 years.

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