Nissan of Portland in Portland including address, phone, dealer reviews, directions, a map, inventory and more

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1212 NE 122nd Ave
Portland, OR 97230

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Hours Toggle

Sales Department

Sun 10:00am – 8:00pm
Mon 8:30am – 8:00pm
Tue 8:30am – 8:00pm
Wed 8:30am – 8:00pm
Thu 8:30am – 8:00pm
Fri 8:30am – 8:00pm
Sat 8:30am – 8:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 5:00pm

Reviews of Nissan of Portland

Overall Rating:

4.8 (out of 5)

92% recommend this dealer

66 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

I can't believe it

Reviewed by JamesY from Vancouver, WANovember 21, 2020

These guys left my family and I out in the cold. Literally ended up walking down 122nd and having to find a ride home. Don't tell people they are approved until they're ACTUALLY approved. I think this might have spoiled my liking for Nissan completely!! You left my family in an unsafe environment and completely caught my wife and I off guard!!! After reading some of the other one star reviews I feel better about not having the other $1,000 down.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Dealer Response

Hi James, We are very disappointed about not being able to secure a finance package for you. We only sell vehicles and are sometimes at the mercy of the lenders. Lenders will give us preapprovals based on the information provided. If the stipulations they set forth do not match the minimum requirements, they have the discretion of not providing final approval. Please know it is only our intention to sell you a car and provide an amazing experience. We are sincerely sorry the lender could not provide final approval for you. Respectfully, Angie, Customer Service Manager

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

Beware bait and switch

Reviewed by Savvy Shopper from Portland, OrSeptember 17, 2020

Beware of the ads for Certified Pre Owned cars from this dealer. We drove across town to see an advertised Certified Pre Owned Nissan Versa. After searching the lot with a Sales representative we found the car in the back corner of the dealership. The car, judging from the thick layer of dirt on the car, clearly had been sitting there for sometime. After some checking, the sales representative said the engine needed to be replace in the car and would not be for sale. So much for this dealer's Certified Pre Owned cars. But it gets worse, The sales rep informed us they had another Certified Pre Owned car at a similar price. So we went to view that car. While viewing the car I asked for the exact price of the car. The sales rep did the typical slimy sales routine of not answering a direct question, instead giving the previous answer that the car was priced similar to the advertised car, that is the car with the bad engine. Instead he wanted us to go for a test drive then come inside "to discuss numbers". At this point I was irritated that I could not get a direct answer on the price and insisted on knowing the exact price. The sales rep insisted on first getting the CarFax which would show the price (as far as I know CarFax does not include the price). After making us wait for sometime on the lot (another slimy sales tactic) he finally returned with the CarFax and handwritten on it was a price almost $5,000 more than the advertised price of the previous car. What slimy sales tactics. I will not be returning to this dealer, ever.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Dealer Response

Hi Savvy Shopper, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (503) 251-3349. We look forward to hearing from you. Respectfully, Angie, Customer Service Manager

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Rustom Nissan

Reviewed by Kay from Ridgefield, waMay 12, 2020

Wow. Everyone took such good care of us. The dealership was spotless and they took extra care throughout the process to make us feel safe and cared for. Definitely would go back! Thanks Dante, Dewey and the whole team. Outstanding service

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Kay, thank you for your kind review; we are happy to pass along your comments to the team here at Rustom Nissan Of Portland! If you have any further questions, please give us a call. We're always happy to help! Respectfully, Angie, Customer Relations Manager

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

About Nissan of Portland

Portland's only Nissan Dealership conveniently located near I84 I205 and Portland International Airport.

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