Sims Nissan in Warren including address, phone, dealer reviews, directions, a map, inventory and more

A member of the Cars.com family

3140 Elm Rd NE
Warren, OH 44483

Get Directions
Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 9:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 5:00pm
Tue 7:30am – 5:00pm
Wed 7:30am – 5:00pm
Thu 7:30am – 5:00pm
Fri 7:30am – 5:00pm
Sat Closed

Reviews of Sims Nissan

Overall Rating:

4 (out of 5)

71% recommend this dealer

7 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Now I cannot get serviced there either

Reviewed by CassD from NilesDecember 17, 2019

So I wrote a review a few months back stating the unprofessionalism of the Salesforce of Sims. While I have seen they had removed Vinny Romeo from the salesforce on the Website. I had to change my phone number due to his unwanted advances by way of the phone calls.So i was shocked when I got a Christmas card from him and Sims today which means they didn't care about the actions of there salesforce. Now since he obviously has my new address he also has my new phone number. Thank you, Sims for your disregard of how you handled this. What did I even change my information just so he can have it again?I am mortified that is happening and now I am scared of retaliation from my last post.I am in disbelief

  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

CassD I am confused if you changed address and phone we would not have that information in our system. Please feel free to call me so we can discuss your concerns. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. Ken Sims (330) 372-3500 ext151

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

1.8 (out of 5)

Shocked

Reviewed by CHAD J BLOOD from Newton fallsJune 04, 2019

Replaced a tire and it did not bead right. They tried charging me $50 to fix it..... I have purchased 2 vehicles totalling $75,000. I thought they would treat me fair. Guess not afterall

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Chad J Blood, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Thank you for leaving feedback. Please reach out to us at (330) 372-3500 so we may identify ways to improve your experience. We'd like the opportunity to turn your experience around. Please reach out to us at (330) 372-3500 at your earliest convenience to discuss how we can turn this experience into a positive one.

Overall Facilities N/A

Customer Service 1

Buying Process 3

Quality of Repair 1

Maximum rating = 5

5.0 (out of 5)

This dealership is awesome!

Reviewed by 2kute from warren, ohioMarch 22, 2019

Service at Sims is the best experience I have ever had getting a car fixed. Buy a Nissan and go to Sims. Wont regret it.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Hi 2kute, thank you for taking the time to leave a review for us at SIMS BUICK-GMC-NISSAN. We're happy we could meet your expectations! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

About Sims Nissan

Sims Nissan has one purpose: to exceed your expectations from test drive to delivery. Our professional sales team is committed to a no-pressure high integrity approach to your ownership experience. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you. Our online inventory of new and pre-owned vehicles is updated daily.
We invite you to schedule a test drive or stop by our showroom to experience all that we have to offer.

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top