5013 Detroit Rd
Sheffield Lake, OH 44054

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Hours Toggle

Sales Department

Sun 11:00am – 4:00pm
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of I-90 Nissan

Overall Rating:

4.5 (out of 5)

96% recommend this dealer

503 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Brian Lilly and the staff made the process of purchasing

Reviewed by TandkatkinsonJanuary 04, 2025

Brian Lilly and the staff made the process of purchasing a vehicle an enjoyable one! My wife and I appreciated Brian’s commitment to customer service. He went the extra mile to make sure that we were welcome, was very transparent with the necessary details needed for a successful vehicle purchase, and was very compassionate for us and our long travel distance to pick up our vehicle. He even went out of his way to make sure that we had a lunch that was provided for us when we arrived! We would highly recommend Brian and the staff at I-90 Nissan, and would encourage others to seek them out when a vehicle is needed. Thanks Brian and staff for a wonderful experience!

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

This is a great dealership!

Reviewed by MollyandrejcakNovember 27, 2024

This is a great dealership!! I have been using this dealership for the last 3 years and I have had nothing but great things come out of it! I just bought my first car ever, and Brian was fantastic. He is very personable, understanding, and very knowledgeable. This is a forever dealership that I will continue to be using!

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Spent 2500 on brakes and AC.

Reviewed by Fudui2 from Elyria, OH September 01, 2024

Spent 2500 on brakes and AC. Car had no other issues. Got it back and would die on side of road. No engine light or code. They claimed it was some trans differential part. Spent another 2500. Did not fix issue and car would die randomly. We had no issues with vehicle other than AC wasn't working and they felt brakes needed to be completed. Spent almost a year without a car. They refused to correct the issue and claimed engine harness. I asked what part of the engine harness would stall the vehicle out and not throw a code. The refused service despite being a certified Nissan repair center. As a person that loved Nissans and had several, I will never have another one. I also will never buy anything from I90 or North Olmsted Nissan.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Good morning, I am sorry to hear of your experience, as I am unaware of these issues and there is no contact information, please call me as soon as possible so I may assist you in anyway possible. John Mangan I-90 Nissan Service Manager 440-934-6001

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About I-90 Nissan

At our Ohio Nissan dealership in Sheffield Village we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our Nissan dealer web site for accurate information and it is our pledge to deliver you relevant correct and abundant content.

Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion.

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