Matt Castrucci Automall of Dayton in Dayton including address, phone, dealer reviews, directions, a map, inventory and more

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3013 Mall Park Dr
Dayton, OH 45449

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Used Cars: 855-875-6126

Hours Toggle

Sales Department

Sun 12:00pm – 5:00pm
Mon 7:30am – 8:00pm
Tue 7:30am – 8:00pm
Wed 7:30am – 8:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 3:00pm

Service Department

Sun Closed
Mon 7:30am – 8:00pm
Tue 7:30am – 8:00pm
Wed 7:30am – 8:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 3:00pm

Reviews of Matt Castrucci Automall of Dayton

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

3.5 (out of 5)

31 out of 46 people said they would recommend this dealer

1 (out of 5)

Liar liar liar

Reviewed by Vee in Eaton OhioDecember 13, 2019

Bought a used Kia Sedona and the process was a nightmare! Had seen the said vehicle before I purchased it and there was several mechanical issues wrong with it and I made an offer that was reasonable based off what was wrong with it but was turned down! Came back wanting to look at another Kia Sedona that they had listed for sale and I get “it’s to messed up to sell”! so then I saw they still had the one I test drove before and some of the issues had been fixed so I made an offer based on that they fixed some of the more serious issues and It was a no, they wanted to get back what they now put in it, the stuff that needed to be done to sell a ROAD WORTHY CAR in the first place! Even tho they told me the last time I was there what they would sell it for and no lower, that’s what I offered the second time but they refused to HONOR WHAT THEY SAID!! Plus I was told it had 2 keys and didn’t and they wouldn’t make it right ( by making me another key or giving me any discount on getting another key) No honor, no respect, no common decency, the truth was no where to be seen that day. I bought the Kia because it’s what I needed for the price but please have respect for the people that pay for your paychecks and sooner rather then later all your customers will no longer come your way!!

Customer Service 1

Buying Process 1

Quality of Repair 1

Overall Facilities 2

Maximum rating = 5

1 (out of 5)

Beware

Reviewed by Unhappy in Moraine OhioFebruary 08, 2019

Service sucks, always tech or two short to hear them tell it, made appointments two weeks in advance, only for them not to get to work on my car

Customer Service 1

Buying Process N/A

Quality of Repair 2

Overall Facilities 3

Maximum rating = 5

1 (out of 5)

Good Sales, POOR follow through with Service Dept.

Reviewed by Matt B in Lebanon, OHNovember 30, 2018

In 2012, I purchased a Nissan Quest and was happy with the purchase and the dealership. Everyone was very friendly and helpful. Flash forward to 2018, my 6-year-old Quest has a windshield seal that is flopping in the wind, a window motor that moves slower than a snail, and a series of dash lights that look like a Christmas tree, and slices in the dash where the airbag should deploy. When I purchased the vehicle I knew that it was full of electronics, so I opted for the Premiere extended warranty, that I am still currently under. So I scheduled a visit for the service department to hopefully repair at least some of these issues under my extended warranty. Only to find out that to look at a window motor and a windshield seal you have to run diagnostics, while I understand the dash lights are electronic I did not know that the other issue also needed a diagnostic check, to the tune of $205. All of this BEFORE they can tell me if the extended warranty will cover any of the issues. I am beyond disappointed with the service department. My major concern should be why my vehicle seems to be falling apart within six years. I can tell you that I have it maintained and other than a few road trips it runs to and from local schools. If I did not opt for this extended warranty, I would understand that the liability of these repairs would be my sole concern. At this point I will likely not purchase nor recommend a Nissan or this auto mall to another.

Customer Service 1

Buying Process 4

Quality of Repair 1

Overall Facilities 1

Maximum rating = 5

About Matt Castrucci Automall of Dayton

Welcome to Matt Castrucci Auto Mall of Dayton

Stop by and visit us today at Matt Castrucci Auto Mall of Dayton, your local Honda, Kia, Mazda, Nissan dealership serving Dayton and surrounding areas. Here at Matt Castrucci Auto Mall of Dayton, we carry new Honda, Kia, Mazda, Nissan, used cars, trucks and SUVs to fit every need. We take pride in the vehicles we sell and strive to succeed in great customer experience and satisfaction.
Whether you're shopping for a new car, looking for parts and accessories, or need to have your vehicle serviced, You'll find what you need at Matt Castrucci Auto Mall of Dayton.

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