Germain Nissan of Columbus

Excellent customer service and always willing to help. Very welcoming. atmosphere.. would recommend to my friends.

I purchased my Nissan from this car dealership, great service, very knowledgeable and patience. I have also received great maintenance at this car dealership, professional, and courtesy and respect for the customer.

I am very satisfied with the repairs performed on my ‘20 Leaf at Germain Nissan. Our car was diagnosed with a bad AC compressor and related components shortly after purchasing the car (we purchased the car from another dealer in January’25). The repair estimate was very expensive, something we were not prepared for, especially for a new car and our first EV. We contacted Nissan consumer affairs about this issue and they were very good to deal with. A case was created and reviewed by Nissan, and they informed us they would be covering the repair as a goodwill measure. Note that the car was out of the warranty period and they still covered the repair. We were very happy about this to say the least. So we worked with the dealer to get the repairs completed. The only bad part was that we had to wait 2 1/2 months for the back order parts to arrive (some from Japan), during the summer, and no AC in the car. But once the parts arrived, the dealership contacted us and completed the work in a couple days. This was a very positive experience for something that could have been very frustrating and negative, but patience payed off in the end.