Bedford Nissan in Bedford including address, phone, dealer reviews, directions, a map, inventory and more

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18115 Rockside Rd
Bedford, OH 44146

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Sales: 440-345-8822

Used Cars: 440-345-8822

Hours Toggle

Sales Department

Sun 2:00pm – 4:00pm
Mon 9:00am – 8:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 8:00am – 5:00pm
Tue 8:00am – 5:00pm
Wed 8:00am – 5:00pm
Thu 8:00am – 5:00pm
Fri 8:00am – 5:00pm
Sat 8:00am – 2:00pm

Reviews of Bedford Nissan

Overall Rating:

4.4 (out of 5)

84% recommend this dealer

125 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Caught in outright lie

Reviewed by Paul shapard from Warsaw, ohioJune 28, 2022

Salesperson outright lied to me. Luckily I choose not the go thru with my purchase. So glad I did stop it even with it costing me my deposit. Just found out today, 3 weeks later the extent of his lying. Would strongly recommend anyone to go elsewhere to purchase a car. Do not use this one.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Dealer Response

Thank you for taking my call this morning in regards to your review and situation. I appreciate you giving me the opportunity to assist. I will continue to investigate this matter until it is resolved. If you have any more questions or concerns please don't hesitate to give me a call.

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

5.0 (out of 5)

Nissan Pathfinder

Reviewed by Kevin Katanik from Parma, OhioAugust 19, 2020

Jonh was very accommodating and got the best deal possible for me. Traded in my old vehicle for a new one. They were quick and got me in and out. Thank you!

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Kevin Katanik, we're happy you found our staff to be so supportive during your experience here at Bedford Nissan Inc. Enjoy your new car and thank you for your business.

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

2.5 (out of 5)

Not a sports fan

Reviewed by Rose from Chippewa Lake OhioJuly 13, 2020

I really wanted to purchase this vehicle, very nice Toyota Corolla with low mileage. When we went to go see vehicle we were told we could not drive it because the new tires they put on it were defective. Anyway, long story short we were able to drive the car a short distance, Not going over 35 miles an hour. When I looked at the cars history, the brakes needed replaceD. They absolutely refused to replace the brakes because it past the safety inspection According to salesman. When it came time to deal over the price, the salesman would not decrease price at all. Also they were supposed to replace the tire because we did end up purchasing the car. We sat for at least an hour waiting for this new tire and it never showed up. We basically Were there for almost 5 hours. were there for almost 5 hours. Needless to say, my daughter had to go up four days later to pick the car up. On the positive note they did give her a car to drive in the interim. Also the old plates were on the other car and I asked the salesman to get them off and he was not able to get them off. I stated I would wait for someone to get them off and he said he would take care of it. He said he would give them to my daughter when she went to go pick up the car. Well, the plates were never given to my daughter and still are at the dealership and they expect us to go up there and get the plates. We live 45 minutes away from the dealership. I would not recommend this place, I felt because I was purchasing a used car that they were not making much commission off of it. The place was extremely busy I will say. The car salesman seemed a lot more interested in selling their expensive new Nissans. I would never purchase another vehicle from this particular dealership.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Hi Rose, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. Unfortunately there were a few things out of our control, but we need do better in how we handle things so that our customers perception is more positive. We appreciate your business and wish you luck with your Corolla.

Overall Facilities N/A

Customer Service 3

Buying Process 2

Quality of Repair 2

Maximum rating = 5

About Bedford Nissan

Since 1970 Bedford Nissan has sat perched on the start of the historic Bedford Auto Mile near Cleveland. A Nissan Customer First Award of Excellence winner vehicle shoppers in Northeast Ohio have long recognized Bedford Nissan not only as a high volume dealer offering phenomenal deals but a dealer near them that they can trust for superb customer service and an award winning Nissan Certified Service Department.

If you're looking for a Nissan dealer with transparent pricing a willingness to answer all your questions online and who will let you buy with confidence then you have found it here! See why folks say of us "It's the dealer!"

Ready to buy? Get a price quote before visiting the dealership.

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