1712 N Road St
Elizabeth City, NC 27909

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Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 1:00pm

Reviews of Nissan of Elizabeth City

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

We purchased an Armada Platinum.

Reviewed by EBilly from Elizabeth City, NCMarch 26, 2025

We purchased an Armada Platinum. Danny Cox and the management team worked hard to find us the best vehicle for us. They went out of their way to find and purchase our vehicle as they didn’t have what we needed on their lot. We most likely would not have purchased a vehicle had it not been for their effort especially Mr. Cox.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Ebilly, we're happy you found our staff to be so supportive during your experience here at Nissan Of Elizabeth City. Ebilly, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan Of Elizabeth City. Ebilly, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Elizabeth City! Ebilly, thank you for sharing your positive experience! Tracie Lynne Lee Owner Loyalty Manager Nissan of Elizabeth City Direct Line: 252-338-7784

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Nissan of E. City Awesome dealership!

Reviewed by Betsy W. Sherlock from Elizabeth CityOctober 28, 2020

Great experience. Mary Hassell was professional and knowledgeable. She was not pushy but very helpful. I love my new Murano. Looking for the Best? Look no further! This is the place.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Hi Betsy W. Sherlock, we are very happy to have provided you with such a positive experience! Thank you kindly for the multiple reviews! Betsy W. Sherlock, we're happy you found our staff to be so supportive during your experience here at Nissan Of Elizabeth City. Betsy W. Sherlock, reviews like this give us motivation and help us ensure we provide high-quality care. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Tracie Lynne Lee Owner Loyalty Manager Nissan of Elizabeth City (252) 338-5161 Ext. 122

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

2.0 (out of 5)

Needs to improve customer service

Reviewed by Greg from EdentonAugust 15, 2020

The level of service I received here was abysmal. I was able to make a lease for a new 2020 Nissan, but it was what happened after that I experience terrible customer service. When leasing my new vehicle, I waited for two hours for them to get their paperwork ready. Something like this should have been taken care of before a customer arrives, especially since they knew that I would be coming to sign the lease. Apart from that, I was asked back several times to their office to sign paperwork that they neglected to have me sign. This is just unacceptable. Worst of all the level of professionalism that I got from the managers of the sales dept was at times dismissive of straight-up rude. Now Anton, one of the sales reps, was very much a gentleman to me and keep in contact with me when he could and I appreciate his professionalism in that respect. But many of the other men on the floor did not do as good a job as they should have.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Hi Readytolearn88, thank you for taking the time to let us know about your recent experience and are disappointed to see your low-star rating. We are disappointed to hear that you are not satisfied with your visit. I was hopeful that my assistance would help to smooth your concerns. Due to COVID we along with other financial institutions have faced some challenges. Readytolearn88, it's upsetting to hear that your experience was anything but stellar. Hi Readytolearn88, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. As we discussed please feel free to reach out to me anytime I am always happy to help! Tracie Lynne Lee Owner Loyalty Manager Nissan of Elizabeth City (252) 338-5161 Ext. 122

Overall Facilities N/A

Customer Service 2

Buying Process 2

Quality of Repair N/A

Maximum rating = 5

About Nissan of Elizabeth City

The ALL NEW Nissan of Elizabeth City is the area's premier Nissan dealer. We serve all of Hampton Roads and northeastern North Carolina and are committed to delivering an unmatched shopping experience.

Our staff of Nissan experts has many years of experience satisfying our customers' inquiries and automotive needs. Browse our inventory online request more information about our vehicles set up a test drive or inquire about financing!

Nissan of Elizabeth City aims to be the NUMBER ONE Nissan Dealer in Hampton Roads and northeastern North Carolina. Come see us and experience the difference!

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