18423 US-11
Watertown, NY 13601
Sales Department
| Sun | Closed |
| Mon | 8:30am – 7:00pm |
| Tue | 8:30am – 7:00pm |
| Wed | 8:30am – 7:00pm |
| Thu | 8:30am – 7:00pm |
| Fri | 8:30am – 6:00pm |
| Sat | 9:00am – 5:00pm |
Service Department
| Sun | Closed |
| Mon | 7:30am – 5:30pm |
| Tue | 7:30am – 5:30pm |
| Wed | 7:30am – 5:30pm |
| Thu | 7:30am – 5:30pm |
| Fri | 7:30am – 5:30pm |
| Sat | Closed |
See all dealerships near Watertown, NY that carry Nissan
Overall Rating:
3.8 (out of 5)
55% recommend this dealer
11 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
I?ve been buying and leasing for years and this
I?ve been buying and leasing for years and this experience by far has been the best. I found them by accident. The salesman Ryan Cussans responded and with such class worked hard to earn my business until he found me the best deal!! So grateful for his persistence, knowledge and eagerness to do his job. Says a lot about the salesman he is and the customer service he provides. I live 2 hours from the dealership, never stepped foot anywhere near it we came to this agreement on the phone and he literally delivered it to me never having even seen it but knowing I?d love it because I?m a Nissan girl! Thank you again Ryan and Davidson Nissan for such an incredible experience.
Dealer Response
Hi Susan, we're happy you found our staff to be so supportive during your experience here at Davidson Nissan. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Maximum rating = 5
Friendly staff.
Friendly staff. They made the process of buying a car stress free. All my options were explained with no pressure of purchasing options I didn't want. I would recommend this dealership to everyone.
Dealer Response
Hi Sharlene, thanks for your praise and kind comments about our team. Thanks for the recommendation, and have an amazing day!
Maximum rating = 5
I am 61 years old and this is absolutely the WORST
I am 61 years old and this is absolutely the WORST customer service I have ever experienced in my life. The service manager Brandi did absolutely nothing to help me with my problem all she did was give me a 1-800 number to Nissan which I could have easily looked up on Google myself--I'm not entirely sure but I don't think she's qualified to pour a cup of coffee let alone run an entire service department We bought three Nissans from that Davidson dealership never again in my life will I spend one red penny at that facility--I told her that and she obviously doesn't care--please heed my advice and absolutely positively 1000%, do NOT buy from any Davidson Auto group facility you will regret it for the rest of your life
Dealer Response
We were extremely disappointed to read your review, as it does not accurately reflect the efforts made by our team. Our Service Manager was actively working with you to explore possible solutions by coordinating with both our Fixed Operations team and the tire manufacturer in an effort to assist with your concern. As outlined in the vehicle warranty documentation, tire replacement is the customer’s responsibility, including during a lease term. We always encourage reviewing the warranty booklet, as it clearly details coverage limitations and responsibilities. While we understand that vehicle concerns can be frustrating, speaking to our team with disrespect or personal insults is not warranted. Our staff strives to treat every customer with professionalism and respect, and we expect the same in return. Despite this, our team continued to work toward a potential resolution on your behalf.
Maximum rating = 5
Davidson Nissan proudly serves Watertown Fort Drum Adams Center and all of Jefferson County with new and pre-owned inventory of Nissan cars sport utility vehicles and trucks. Find out why the Davidson's are nice people to do business with our one of a kind service in Watertown NY. We provide our customers with high quality Nissan Vehicles OEM parts and accessories and exceptional service. We invite you to learn more by calling (315) 782-7700 or stop in and get to know our hard working dedicated and nice staff at 18423 US Route 11 Watertown NY.
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