Dorschel Automotive in Rochester including address, phone, dealer reviews, directions, a map, inventory and more

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3817 W Henrietta Rd
Rochester, NY 14623

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Sales: 585-321-4060

Used Cars: 585-321-4060

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 5:00pm

Reviews of Dorschel Automotive

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

4.7 (out of 5)

460 out of 495 people said they would recommend this dealer

5 (out of 5)

Leasing a new car

Reviewed by Dorschel Lexus in Rochester, NYJune 16, 2021

Excellent, Responsive and Prompt service. Courteous and honest. Took care of the leasing experience very smoothly. I preferred this dealership despite having a Lexus dealership much nearer to my home in Manlius New York.

Customer Service 5

Buying Process 5

Quality of Repair N/A

Overall Facilities N/A

Maximum rating = 5

5 (out of 5)

Purchase of New Kia Carnival from Art Chase

Reviewed by Sebastian Politi in Ovid, NYJune 16, 2021

Art is a true gentleman and professional. I live seasonally in the Fingerlakes and came in after speaking with Art via phone. He answered all questions and he and his assistant were excellent in all ways. I have lived in Florida for 37yrs and the Dorschel experience is top shelf. I cannot say enough to thank Art, he is the Best!!! The bonus is a great car

Customer Service 5

Buying Process 5

Quality of Repair 5

Overall Facilities 5

Maximum rating = 5

5 (out of 5)

Loving my Infiniti Qx50

Reviewed by Tanisha M. in Rochester , NYOctober 24, 2018

I was just going in to talk prices and find out what I could lease. I didn't expect to be leaving the very next day with a Infiniti qx50. The transaction went very smoothly and my seller did a very good job with talking about the options that were available. I am very happy and loving my lease. I'm so glad to have it. It's a very good AWD vehicle, and the gas per mileage is good. Thanks Dorschel.

Customer Service 5

Buying Process 5

Quality of Repair N/A

Overall Facilities 5

Maximum rating = 5

About Dorschel Automotive

Welcome to The Dorschel Automotive Group of Rochester NY! Our dealership consists of twelve dealerships serving the Rochester area's auto needs for over 60 years! Over 1200 new and used vehicles on our lot, ranging from Lexus, Infiniti, MINI, Volkswagen, Nissan, Kia, Toyota, Scion, Alfa Romeo and Maserati, Dorschel is sure to have the right vehicle for you!

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