3817 W HENRIETTA RD
Rochester, NY 14623

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Sales: 866-360-2590

Used Cars: 866-360-5397

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 5:00pm

Reviews of Bob Johnson Nissan

Overall Rating:

4.9 (out of 5)

100% recommend this dealer

7 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

4.0 (out of 5)

Wonderful sales team they were able to meet my

Reviewed by Timothy Schulze from Rochester, NYAugust 19, 2025

Wonderful sales team they were able to meet my requirements. This is the fourth Nisan Rouge I have purchased and the second Nissan Rouge I have purchased from this dealership.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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Maximum rating = 5

5.0 (out of 5)

I had a wonderful experience working with Joe Hess and

Reviewed by Christine from Farmington July 30, 2025

I had a wonderful experience working with Joe Hess and William Nichols at Bob Johnson Nissan. Both were very helpful and kind in helping me find the r perfect vehicle for me! I will be a repeat customer of theirs!

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Hi Christine, thank you for your kind review; we are happy to pass along your comments to the team here at Bob Johnson Nissan! We hope to see you soon!

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Maximum rating = 5

5.0 (out of 5)

I brought my Nissan KICKs in for a routine oil and filter

Reviewed by Pam F. from Rochester NY July 08, 2025

I brought my Nissan KICKs in for a routine oil and filter change on 7/5/2025. When I arrived, I let the Associate know as to the service requested, but also mentioned that I was unsure if I had also requested that my tires be rotated. I was meet with a no problem, we will take care of it. I let him know if they were busy and unable to that was okay, and his response was not a problem -- we got it. I was there for a little over an hour. Upon cashing out, he reminded me that the next time I came in for service to not hesitate to ask if an additional service can be done and they would take care of it. I was so pleased with the customer care and service provided. Thank you!

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Hi Pam, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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Maximum rating = 5

About Bob Johnson Nissan

There are a number of reasons why so many drivers flock to the Bob Johnson showroom, so we're going to do our best to outline them all for you. First and foremost, we're renowned in the greater Rochester, Brighton NY, Webster NY, Greece NY and Fairport areas for our superb selection of new Nissan models, plain and simple. Of course, our love for these cars often brings them back to our showroom in a number of ways. For instance, when it comes time to upgrade, many of our loyal customers return their vehicle to be traded in. These used cars are also offered to our valuable customers, some are even certified with the same guaranteed performance and quality as new ones. Helping you find your next car is only the beginning of the Bob Johnson Nissan experience, though. From there, our team of financing experts will help you drive home that car you've been eyeing on your terms. Of course, nobody wants to be forgotten after the purchase of a new or used Nissan. That's why we staff a state-of-the-art auto repair center is highly trained and equipped with the latest Nissan parts.

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