3580 Southwestern Blvd
Orchard Park, NY 14127

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Sales: 716-951-5840

Used Cars: 716-951-5844

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 8:00am – 8:00pm
Tue 8:00am – 8:00pm
Wed 8:00am – 6:00pm
Thu 8:00am – 8:00pm
Fri 8:00am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of West Herr Nissan Orchard Park

Overall Rating:

4.8 (out of 5)

95% recommend this dealer

291 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

4.0 (out of 5)

Aaron O’Neil was outstanding as the salesman for Heather

Reviewed by David Fenske from Orchard park nyFebruary 14, 2024

Aaron O’Neil was outstanding as the salesman for Heather and I. He made everything very easy

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

David, We're so glad to hear this! Thank you for choosing West Herr!

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5.0 (out of 5)

Fast, friendly service!

Reviewed by Albert Conrad from Lancaster , NewYorkFebruary 13, 2024

Fast, friendly service! Always!! Bring back the popcorn machine. Haha never have a problem here.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

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Maximum rating = 5

5.0 (out of 5)

My buying experience at West Herr Nissan rates as the

Reviewed by Jeff from Elma, NYFebruary 03, 2024

My buying experience at West Herr Nissan rates as the easiest and most stress free I’ve had. I’ve never looked forward to the process of getting a new car but this time was different. The staff here was very welcoming and my salesperson, Nicole, was very pleasant to work with. I had done my research and ended up with what I considered an excellent deal on a new Frontier. Even after we agreed to terms and I met with Jason to discuss service plans, etc, he was friendly and not pressuring at all. It was a very positive experience from start to finish.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

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Maximum rating = 5

About West Herr Nissan Orchard Park

West Herr is dedicated to absolute excellence in customer service provided by honest responsible and respectful people.

We support individual pride company spirit and community involvement.

We provide a continuously improving and safe work environment that encourages creativity innovation and personal growth with sound financial performance.

We strive to be the auto dealer of choice for our customers the employer of choice for our co-workers and a model of integrity and excellence for our industry and our community.

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