3580 Southwestern Blvd
Orchard Park, NY 14127
Sales Department
| Sun | Closed |
| Mon | 9:00am – 7:00pm |
| Tue | 9:00am – 7:00pm |
| Wed | 9:00am – 6:00pm |
| Thu | 9:00am – 7:00pm |
| Fri | 9:00am – 6:00pm |
| Sat | 9:00am – 5:00pm |
Service Department
| Sun | Closed |
| Mon | 8:00am – 8:00pm |
| Tue | 8:00am – 8:00pm |
| Wed | 8:00am – 6:00pm |
| Thu | 8:00am – 8:00pm |
| Fri | 8:00am – 6:00pm |
| Sat | 8:00am – 4:00pm |
See all dealerships near Orchard Park, NY that carry Nissan
Overall Rating:
4.8 (out of 5)
95% recommend this dealer
364 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
I scheduled an appointment for an oil change with this
I scheduled an appointment for an oil change with this dealership in November on line. When I arrived on time for my appointment this morning at 9 I was told there was no record of an appointment for me. I was informed that when you schedule on line and it shows an available appointment that doesn't necessarily mean the appointment is really available. You have to wait for a phone call to confirm the appointment is available. Really?? How was I supposed to know that? and due to staff shortages I could not be fit into the schedule for today, and if I want to schedule a future appointment it is going to be forever. How encouraging is that?? Do I want to schedule ? No.,
Maximum rating = 5
Trust them to do a great job and they do everytime.
Trust them to do a great job and they do everytime. Thanks Michael and crew.
Maximum rating = 5
Customer service was exceptional and the work done on my
Customer service was exceptional and the work done on my car is great. All staff made my car repair go seemlessly. There was plenty of communication, very professional and helpful. Amanda was the main employee helping me through the repair process, she was great, as were all the others involved. When I had a question after I got my vehicle back, they brought me right back in and answered my questions. I wouldn’t go anywhere else in the future!
Maximum rating = 5
West Herr is dedicated to absolute excellence in customer service provided by honest responsible and respectful people.
We support individual pride company spirit and community involvement.
We provide a continuously improving and safe work environment that encourages creativity innovation and personal growth with sound financial performance.
We strive to be the auto dealer of choice for our customers the employer of choice for our co-workers and a model of integrity and excellence for our industry and our community.
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